Top 21 Chatbot.com Alternatives to Enhance Customer Support
(542 Review)
Looking for the best Chatbot.com alternatives? You're in the right place. As businesses strive to improve customer support and automate interactions, selecting the right chatbot platform is crucial. While Chatbot.com is a popular choice, several alternatives offer unique features, better integration, or more cost-effective solutions.
In this guide, we’ve curated the top-notch Chatbot.com alternatives that can help streamline your customer service processes, boost engagement, and improve user experience. Whether you're looking for AI-powered chatbots, no-code platforms, or customizable options, you'll find a solution tailored to your needs.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Intercom
Drift
Tidio
Zendesk
LiveChat
ManyChat
Freshchat
Chatfuel
Botpress
MobileMonkey
Aivo
Botsify
Flow XO
Kore.ai
SnatchBot
Crisp
Pypestream
Landbot
Whisbi
Clarity Chat
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Best Alternatives to Chatbot.com
Looking for the best alternatives to Chatbot.com? While it’s a popular choice for customer support, several other platforms offer unique features, better scalability, and advanced automation capabilities. Explore these top alternatives to find the right solution that fits your business needs and enhances user engagement.
Copilot.live
(32 reviews)
Copilot.Live
(898 Review)
Copilot.Live is a powerful AI-driven platform designed to automate customer engagement and streamline business workflows. It allows businesses to easily create code-free, custom chatbots that handle tasks like answering customer queries, generating leads, and providing support. By reducing the need for manual intervention, businesses can improve efficiency and focus on higher-value tasks.
With integrations across communication channels such as websites and WhatsApp, Copilot.live ensures seamless customer service and operational efficiency. This helps businesses save time, enhance customer satisfaction, and boost overall productivity.
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Copilot.live
(32 reviews)
Intercom
(299 Review)
Intercom is an advanced customer messaging platform that combines live chat and chatbots to provide instant communication solutions. With its powerful AI-powered chatbots, it helps businesses automate responses, qualify leads, and manage customer support efficiently. The platform is well-suited for companies seeking to enhance customer interaction through personalized messaging.
It offers seamless integration with various apps, giving teams real-time access to customer queries. Intercom’s tools, like automatic workflows and targeted messaging, also help improve engagement rates and reduce response time, making it an excellent choice for scalable customer support.
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Copilot.live
(32 reviews)
Drift
(320 Review)
Drift is a conversational marketing platform that specializes in using chatbots for customer engagement and lead qualification. The platform helps businesses convert website visitors into customers by automating lead capture and offering personalized interactions through AI-driven chatbots. It focuses on streamlining sales processes and booking meetings instantly.
Drift integrates with popular CRM tools like Salesforce and HubSpot, making it easy for sales teams to follow up with prospects. With features like automated workflows and conversational landing pages, it enhances marketing efforts and improves lead conversion rates significantly.
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Copilot.live
(32 reviews)
Tidio
(420 Review)
Tidio offers a robust chatbot solution combined with live chat functionalities. It helps businesses automate customer interactions, answer frequently asked questions, and provide instant support. The platform features customizable bots that are easy to set up, making it suitable for small to medium-sized businesses.
With its intuitive interface, Tidio offers real-time engagement and increases customer satisfaction by automating responses to customer inquiries. Additionally, Tidio integrates with various tools like email marketing software and CRMs, helping businesses keep track of interactions and improve overall efficiency in customer support.
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Copilot.live
(32 reviews)
Zendesk
(485 Review)
Zendesk is a leading customer service platform with a strong chatbot and live chat integration. It allows businesses to provide immediate support to customers through its AI-powered chatbots and ticketing system. Zendesk’s automated workflows ensure that customer queries are routed to the appropriate agents without delay.
Apart from chatbots, Zendesk offers tools for email, phone, and social media communication. It helps businesses provide a seamless omnichannel experience, ensuring customer satisfaction and improving operational efficiency. Its reporting features also offer valuable insights into customer service performance.
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Copilot.live
(32 reviews)
LiveChat
(499 Review)
LiveChat is a live support platform that includes chatbot functionalities, enabling businesses to automate support and engagement. It features a user-friendly interface that makes it easy for businesses to set up and deploy chatbots across websites, providing instant support and assistance.
Its live chat capabilities, combined with automation, help businesses improve response times and customer satisfaction. LiveChat also integrates with various CRM tools, enabling businesses to maintain comprehensive records of customer interactions. The platform is ideal for both small businesses and large enterprises aiming to boost their customer support and sales teams.
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Copilot.live
(32 reviews)
ManyChat
(456 Review)
ManyChat is a powerful chatbot builder designed for Facebook Messenger, SMS, and email. It allows businesses to create automated conversational flows, engaging users and providing instant responses to common queries. ManyChat is ideal for businesses focused on social media marketing and customer interaction.
The platform also offers advanced features like broadcast messaging, personalized marketing, and a detailed analytics dashboard. By integrating with various apps like Shopify, Google Sheets, and others, ManyChat provides a seamless experience for automating customer support, marketing, and sales efforts.
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Copilot.live
(32 reviews)
Freshchat
(588 Review)
Freshchat offers a customer messaging platform that combines AI-powered chatbots and live chat capabilities. Businesses can automate customer engagement, provide real-time support, and streamline sales processes through its interactive chat features. The platform is designed to enhance user experiences with personalized communication.
Freshchat supports integrations with various tools like Slack, WhatsApp, and Facebook Messenger, making it a flexible solution for businesses. Its powerful automation features help reduce the workload on support teams, allowing them to focus on more complex queries while the chatbot handles repetitive tasks.
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Copilot.live
(32 reviews)
Chatfuel
(699 Review)
Chatfuel is a popular platform for building AI-driven chatbots, particularly for Facebook Messenger. It offers a drag-and-drop interface, making it easy for businesses to create and deploy chatbots without coding knowledge. Chatfuel is known for its ease of use and versatility, ideal for businesses looking to scale their marketing efforts.
With features like lead generation, e-commerce support, and customer feedback, Chatfuel enables businesses to automate and streamline interactions. Its analytics dashboard helps users track chatbot performance and optimize customer engagement strategies for better results.
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Copilot.live
(32 reviews)
Botpress
(720 Review)
Botpress is an open-source conversational AI platform that allows businesses to create highly customizable chatbots. It provides a rich set of features for developers, including natural language processing (NLP) capabilities and extensive integrations with various systems. Botpress is perfect for businesses that want full control over their chatbot’s design and functionality.
The platform offers deep analytics and performance tracking, helping businesses continuously improve their chatbot’s effectiveness. Botpress supports deployment on websites, messaging apps, and voice assistants, making it a versatile choice for any business looking to automate customer interactions.
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Copilot.live
(32 reviews)
MobileMonkey
(411 Review)
MobileMonkey is a multi-channel chatbot platform that offers conversational marketing and automation across Facebook Messenger, Instagram, and web chat. It helps businesses build engaging bots to automate responses, capture leads, and deliver marketing messages to their audience.
With features like audience segmentation, lead scoring, and integration with CRM systems, MobileMonkey enhances customer communication. The platform’s ease of use and powerful analytics ensure that businesses can monitor and optimize their chatbots for improved customer engagement and higher conversion rates.
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Copilot.live
(32 reviews)
Aivo
(499 Review)
Aivo is an AI-powered customer service automation platform that focuses on providing seamless chatbot interactions across multiple channels. It helps businesses automate customer support, resolve common issues, and deliver personalized experiences to customers. Aivo integrates with various messaging platforms, including WhatsApp and Facebook Messenger.
With Aivo’s easy-to-use interface and advanced AI capabilities, businesses can improve response times and reduce operational costs. Aivo also offers real-time analytics, helping businesses monitor chatbot performance and gain valuable insights into customer interactions for continuous improvement.
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Copilot.live
(32 reviews)
Botsify
(684 Review)
Botsify offers an easy-to-use chatbot platform with a focus on automating conversations across multiple messaging channels. The platform is suitable for both small and large businesses, offering features like AI-powered chatbots, integrations with third-party apps, and custom workflows for various industries.
Botsify provides personalized chatbot experiences, helping businesses reduce human intervention and boost customer satisfaction. The platform also supports live chat functionality, ensuring businesses can seamlessly transition between chatbot and human agents when necessary. Its intuitive drag-and-drop interface makes it accessible to users with minimal technical knowledge.
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Copilot.live
(32 reviews)
Flow XO
(655 Review)
Flow XO is an all-in-one automation platform for creating and managing chatbots. It offers robust tools for building conversational workflows, automating customer service, and capturing leads. Flow XO supports multiple channels, including websites, Facebook, and Slack, allowing businesses to engage customers where they are.
With Flow XO, businesses can create complex bots without coding. The platform also provides powerful analytics, allowing businesses to track chatbot performance and optimize customer interactions for better results. Flow XO helps businesses automate repetitive tasks while ensuring a seamless customer experience.
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Copilot.live
(32 reviews)
Kore.ai
(511 Review)
Kore.ai is an enterprise-grade conversational AI platform that helps businesses automate customer service and drive engagement. It provides chatbot solutions for multiple industries, including banking, healthcare, and retail. Kore.ai's AI-powered bots can handle complex queries and provide personalized experiences to customers.
The platform offers easy integration with existing systems and offers advanced analytics to track performance. Kore.ai’s bots can be deployed on websites, mobile apps, and messaging platforms, allowing businesses to create a seamless, omnichannel customer experience while improving efficiency and satisfaction.
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Copilot.live
(32 reviews)
SnatchBot
(611 Review)
SnatchBot is a powerful chatbot platform for building AI-driven bots for customer engagement and service automation. It supports multiple messaging platforms, including websites, social media, and SMS, providing businesses with flexibility in how they interact with customers. SnatchBot offers pre-built templates to help businesses get started quickly.
The platform’s natural language processing capabilities ensure that chatbots can understand and respond accurately to customer inquiries. SnatchBot also offers analytics tools to help businesses measure chatbot performance and improve the customer experience. Its ease of use makes it ideal for both small businesses and large enterprises.
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Copilot.live
(32 reviews)
Crisp
(745 Review)
Crisp offers a versatile messaging platform with integrated chatbot capabilities. It provides automated customer support, team collaboration, and live chat functions to businesses across various industries. Crisp's bot helps businesses handle inquiries instantly, providing a faster and more efficient service.
The platform allows for easy integration with apps like Slack and Zapier, and its customer segmentation features help personalize interactions. Crisp also includes built-in tools for sending targeted messages and tracking chatbot performance, enabling businesses to optimize their customer engagement strategies continuously.
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Copilot.live
(32 reviews)
Pypestream
(523 Review)
Pypestream is an AI-driven customer messaging platform designed to automate customer interactions across different channels. It allows businesses to create intelligent chatbots that can handle various customer inquiries and provide instant support. The platform is known for its high-level security and privacy measures, making it ideal for industries like healthcare and finance.
Pypestream integrates with other enterprise systems and uses automation to streamline processes, saving time and reducing costs. With analytics and reporting features, businesses can measure chatbot performance and ensure the system continues to provide optimal results for customers.
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Copilot.live
(32 reviews)
Landbot
(411 Review)
Landbot is an intuitive chatbot platform that enables businesses to create conversational experiences without coding. With its drag-and-drop interface, users can design personalized chat flows to engage customers on websites and messaging platforms. The platform offers both automation and live chat features for an enhanced customer support experience.
Landbot’s AI-powered tools help businesses automate their customer service, lead generation, and marketing processes. It also supports integrations with popular CRM tools like HubSpot and Zapier, making it easy for businesses to centralize customer data and improve overall workflow efficiency.
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Copilot.live
(32 reviews)
Whisbi
(525 Review)
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Copilot.live
(32 reviews)
Clarity Chat
(485 Review)
Clarity Chat is a customer service platform that specializes in AI-driven chatbots. It enables businesses to automate customer interactions while providing personalized support. With its simple interface and powerful AI capabilities, Clarity Chat helps businesses streamline customer service processes and engage customers effectively.
The platform integrates with popular messaging apps, allowing businesses to handle queries on various channels. Its easy-to-use dashboard and detailed reporting make it a great choice for businesses looking to improve their customer engagement and reduce operational costs through automation.
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Esplora Copilot in modo approfondito con una sessione 1:1 gratuita
Rendi operativo il tuo Copilot in pochi minuti con questa rapida panoramica del prodotto.
Esplora le funzionalità del prodotto come la generazione di lead, l'assistenza clienti e molto altro.
Utilizza le competenze dei nostri esperti per integrare perfettamente Copilot nel tuo caso d'uso, risparmiando tempo.
Prenota una dimostrazione
Domande frequenti
Puoi contattarci in caso di domande, feedback o suggerimenti tramite o leggere di seguito.
Cos'è Copilot.live e come funziona?
Copilot.live è una piattaforma in cui puoi creare chatbot abilitati per chatGPT (Copilots) senza codifica. Questi chatbot utilizzano i dati forniti per rispondere alle domande e possono essere incorporati nel tuo sito Web per un maggiore coinvolgimento degli utenti.
Dove posso pubblicare o distribuire Copilot?
Puoi pubblicare il tuo Copilot come pagina web dedicata, incorporarlo nel tuo sito web o integrarlo con WhatsApp o il tuo numero di telefono.
È disponibile personalizzazione o personalizzazione per il Copilot?
Sì, puoi personalizzare il tuo Copilot utilizzando temi preimpostati o cambiando i colori di ciascun componente se utilizzi uno dei piani a pagamento. Inoltre, la funzione Persona consente una personalizzazione più dettagliata delle risposte.
Quali LLM o modelli di chat sono supportati?
Copilot supporta i modelli GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash e Gemini 1.5 Pro di OpenAI.
Puoi spiegare cos'è una fonte dati e quali tipi sono disponibili?
Un'origine dati è una base di conoscenza caricata per addestrare il copilota. Può essere un documento, un collegamento a un sito Web, un testo o integrazioni come Notion, Google Drive e GitHub. Le origini dati disponibili includono siti Web, testo, documenti Quip, Google Drive, Git, API REST e vari tipi di file come PDF e file Excel.
Esiste un limite al numero di organizzazioni che posso creare?
Sì, puoi creare fino a cinque organizzazioni come proprietario, ma non c'è limite al numero di organizzazioni di cui puoi far parte.
Come funziona la funzione AI Voice?
La funzione AI Voice consente chiamate vocali con il tuo Copilot. Ciò può includere l'effettuazione di una chiamata per interagire con il Copilot tramite voce o la ricezione di una chiamata vocale basata sull'intelligenza artificiale che sia interattiva e fluida.
Quante lingue supporta Copilot?
Copilot supporta oltre 50 lingue, tra cui inglese, hindi, francese, spagnolo, hinglish, arabo, indonesiano e russo.
Quali sono le caratteristiche distintive del Copilot?
Le funzionalità straordinarie includono l'acquisizione di lead, il trasferimento umano, le chiamate vocali AI e le risposte personalizzabili utilizzando la funzione Persona.
Come vengono calcolati e addebitati i crediti dei messaggi?
Un credito di messaggio equivale a un messaggio inviato dall'utente e una risposta ricevuta dall'IA. I messaggi GPT-4 sono 10 volte più costosi dei messaggi GPT-3.5. Pertanto, se utilizzi GPT 3.5 come modello preferito per ottenere risposte, consumerai 1 credito, mentre, se scegli GPT-4 per lo stesso, consumerai 10 crediti messaggio. Per le chiamate vocali AI, i tassi di consumo del credito per i messaggi sono più elevati.
Come vengono calcolati i crediti dei messaggi per le chiamate vocali AI?
Se utilizzi AI Voice Call, per GPT-3.5 consumerai 120 crediti/minuto; GPT-4o consumerà 180 crediti/minuto; GPT-4 consumerà 240 crediti/min
È possibile rimuovere il marchio Copilot.live da Copilot?
La rimozione del marchio Copilot.live è disponibile per i clienti a pagamento su richiesta e potrebbe comportare costi aggiuntivi. Puoi contattare [email protected] per questa funzione.
Come posso aggiungere Copilot al mio sito web?
Per aggiungere Copilot al tuo sito web, vai alla sezione "Distribuisci" del tuo Copilot nella piattaforma. Ottieni un codice di incorporamento e aggiungilo al file
tag sul tuo sito web.Quali LLM o modelli di chat sono supportati?
Copilot supporta i modelli GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash e Gemini 1.5 Pro di OpenAI.
Quali sono i diversi tipi di origini dati disponibili?
Le origini dati disponibili includono siti Web, testo, documenti Quip, Google Drive, Git, API REST e vari tipi di file come PDF e file Excel.
A chi posso rivolgermi se ho bisogno di ulteriore aiuto?
In caso di qualsiasi domanda, contattaci a [email protected].
È possibile creare le mie competenze?
Al momento, la creazione delle proprie competenze non è supportata, ma questa funzionalità verrà lanciata presto.
Qual è la procedura per iscriversi al Programma di Affiliazione?
Per iscriverti al Programma di affiliazione, visita la pagina di iscrizione al Programma di affiliazione Copilot. Una volta approvato, riceverai un link di affiliazione univoco da condividere e guadagnerai una commissione del 30% sui primi due pagamenti da ogni nuovo cliente che indichi.
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Copilot è molto più di un semplice assistente AI virtuale: offre un livello completamente nuovo di interazione e coinvolgimento al tuo sito web. Con una creazione semplice, una facile personalizzazione e un'implementazione semplice, Copilot è lo strumento perfetto per migliorare l'esperienza utente in base alle informazioni fornite.
