22 Best Smatbot Alternatives For Chatbot Solutions At Your Business In 2025
(512 Review)
Smatbot is an advanced chatbot platform designed to enhance customer interaction by automating conversations, improving engagement, and providing real-time support. It helps businesses streamline customer service, gather valuable insights, and boost overall productivity with AI-driven chat solutions.
However, businesses seek diverse tools that fit their needs as technology evolves. In this article, we explore the top Smatbot alternatives for 2025, which offer a range of powerful features to improve customer experience, automate workflows, and drive better business results.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Tidio
Intercom
Drift
Freshchat
Chatfuel
ManyChat
MobileMonkey
Zendesk Chat
Botsify
Aivo
Collect.chat
Landbot
Flow XO
Botpress
Chatbot.com
Crisp
IBM Watson Assistant
Rasa
Aivo AI
Kore.ai
BotsCrew
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Best Alternatives To Smatbot
While Smatbot offers a robust AI-powered chatbot solution, numerous alternatives cater to different business needs. From advanced AI features to seamless integrations, these chatbot platforms provide diverse options to enhance customer service, boost engagement, and efficiently automate workflows.
Copilot.live
(32 reviews)
Copilot.Live
(899 Review)
Copilot.Live is an advanced AI-powered chatbot that simplifies customer support automation and engagement. It enables businesses to create custom chatbots for websites, WhatsApp, and voice calls without coding knowledge. With real-time voice calls, lead capture, and seamless human-to-AI handoff, Copilot enhances customer experience and streamlines interactions.
Additionally, Copilot.Live integrates effortlessly with tools like Google Calendar and Zendesk. It offers customizable workflows, AI-powered responses, and analytics to optimize support and lead management. This AI assistant empowers businesses to improve efficiency and boost customer satisfaction.
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Copilot.live
(32 reviews)
Tidio
(288 Review)
Tidio is a single platform that combines live chat, chatbot automation, and customer support. It allows businesses to manage communications across multiple channels, including website chat, email, and social media. Its easy integration with platforms like Shopify, WordPress, and Messenger helps businesses automate tasks and provide instant support.
With customizable chatbot templates and AI-driven responses, Tidio enhances customer service, reduces response times, and boosts conversions. It also features a real-time visitor tracker and detailed analytics for improving user engagement and satisfaction.
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Copilot.live
(32 reviews)
Intercom
(312 Review)
Intercom is a powerful customer messaging platform that helps businesses engage with their customers through live chat, email, and automated workflows. It integrates seamlessly with apps like Salesforce, Shopify, and HubSpot. The platform allows businesses to personalize conversations and automate customer support.
Intercom's chatbot feature uses AI to understand user queries and respond effectively. Its automation workflows help businesses address common questions and lead generation tasks. Intercom’s reporting and analytics also provide insights into customer behavior, making it easier to optimize messaging strategy.
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Copilot.live
(32 reviews)
Drift
(356 Review)
Drift is an AI-powered sales and marketing chatbot that helps businesses increase conversions by engaging website visitors in real time. It integrates well with popular CRMs like Salesforce, HubSpot, and Marketo to automate lead generation, qualify prospects, and schedule meetings.
With Drift's conversational marketing, businesses can create personalized messaging to drive engagement. It also provides actionable insights through detailed analytics, helping teams improve their strategies and increase revenue. Drift’s AI-powered chatbot ensures a more dynamic and efficient user experience.
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Copilot.live
(32 reviews)
Freshchat
(420 Review)
Freshchat by Freshworks is a messaging platform designed to automate and streamline customer support and engagement. It features AI-powered chatbots that can answer common customer queries, capture leads, and collect feedback. The platform integrates seamlessly with platforms like WhatsApp, Facebook, and Slack.
Freshchat provides rich customer data through detailed analytics, allowing businesses to track user interactions and improve responses. It also enables team collaboration, allowing the agents to handle more complex queries while the chatbot handles the routine ones, improving overall efficiency and user satisfaction.
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Copilot.live
(32 reviews)
Chatfuel
(456 Review)
Chatfuel allows businesses to build powerful chatbots for Facebook Messenger and Instagram without coding skills. Its easy-to-use visual interface allows users to create bots that help with lead generation, customer support, and sales automation.
Chatfuel's AI technology and machine learning features help personalize conversations, and its integration with platforms like Zapier, Google Sheets, and Shopify makes it a versatile tool. It also provides analytics and reporting to track chatbot performance and improve user engagement over time.
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Copilot.live
(32 reviews)
ManyChat
(520 Review)
ManyChat is a chatbot platform designed primarily for Facebook Messenger, but it also supports SMS and email. The platform focuses on helping businesses automate customer support, drive sales, and improve engagement through chat marketing.
ManyChat’s visual drag-and-drop builder enables users to create automated workflows easily. Its AI capabilities personalize conversations for each customer. The company also offers deep analytics to track chatbot performance, optimizing for better lead conversion rates and customer satisfaction. ManyChat integrates seamlessly with popular CRM systems like Shopify and Mailchimp.
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Copilot.live
(32 reviews)
MobileMonkey
(488 Review)
MobileMonkey offers an all-in-one chatbot platform that supports Facebook Messenger, SMS, and web chat. It’s designed to automate customer service, lead generation, and engagement without requiring technical expertise. The platform’s AI-driven chatbots can answer frequently asked questions, collect contact details, and nurture leads.
MobileMonkey also includes a robust marketing automation suite, allowing businesses to create dynamic conversations based on user behavior. With its user-friendly interface and powerful integrations, companies can quickly scale their operations while improving customer engagement and satisfaction.
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Copilot.live
(32 reviews)
Zendesk Chat
(566 Review)
Zendesk Chat is a live chat software that allows businesses to engage with customers in real-time. Automated triggers and AI-powered chatbots help automate support tasks and capture leads without requiring constant human intervention.
It integrates with other Zendesk products and third-party tools, enabling businesses to track interactions, manage tickets, and improve customer service workflows. Zendesk Chat provides detailed reporting, giving businesses insights into optimizing communication strategies and enhancing customer satisfaction.
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Copilot.live
(32 reviews)
Botsify
(499 Review)
Botsify offers AI-powered chatbot solutions that support various messaging platforms like Facebook Messenger, WhatsApp, and websites. It provides businesses with no-code tools to create custom chatbots for customer support, lead generation, and marketing.
Botsify’s drag-and-drop interface allows for creating complex workflows and integrating AI to enhance conversational experiences. It also offers advanced analytics and reporting tools to help businesses measure chatbot performance and optimize responses, boosting engagement and efficiency.
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Copilot.live
(32 reviews)
Aivo
(612 Review)
Aivo provides intelligent chatbot solutions for businesses that want to automate customer service. Its AI-driven technology offers quick responses to customer inquiries, automates tasks like answering FAQs, and provides personalized solutions.
Aivo can integrate with websites, social media platforms, and messaging apps, offering businesses flexibility in how they engage with customers. Additionally, the platform provides rich analytics that help improve chatbot performance and customer interaction, leading to enhanced satisfaction and efficiency.
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Copilot.live
(32 reviews)
Collect.chat
(578 Review)
Collect.chat is a user-friendly chatbot platform that helps businesses automate conversations and collect customer data through customizable chat interfaces. Its simple drag-and-drop builder makes bot creation easy, making it ideal for users with no technical skills.
With features like lead generation, survey automation, and real-time chat support, Collect.chat helps businesses optimize customer engagement. The platform provides detailed insights into chatbot performance, enabling enterprises to fine-tune their strategies for better results.
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Copilot.live
(32 reviews)
Landbot
(211 Review)
Landbot is a no-code platform that allows businesses to build conversational chatbots for websites, WhatsApp, and more. It features a visual interface for easy bot creation and enables users to automate tasks like lead generation, customer support, and surveys.
Landbot’s advanced features include AI-driven conversations, personalized workflows, and real-time analytics. The platform integrates with various CRM systems, ensuring smooth customer interactions and enabling businesses to optimize engagement based on detailed chatbot performance insights.
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Copilot.live
(32 reviews)
Flow XO
(299 Review)
Flow XO is an automation and chatbot platform that helps businesses engage with customers via multiple messaging channels, including websites, Facebook Messenger, and Slack. Its visual workflow builder makes it easy to create bots for tasks like lead generation, customer support, and booking appointments.
The platform supports integrations with over 100 apps and provides detailed analytics for measuring chatbot effectiveness. Flow XO’s AI technology improves chatbot responses, ensuring a seamless, personalized customer experience that drives better results.
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Copilot.live
(32 reviews)
Botpress
(645 Review)
Botpress is an open-source conversational AI platform that provides businesses with the tools to build highly customizable chatbots. It focuses on delivering AI-powered conversations tailored to meet specific business needs.
With an intuitive user interface, Botpress offers advanced features like natural language understanding (NLU), multi-channel support, and analytics. Businesses can use Botpress to build powerful chatbots that integrate with existing systems, optimizing customer service, sales, and marketing workflows.
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Copilot.live
(32 reviews)
Chatbot.com
(540 Review)
Chatbot.com is a user-friendly platform that enables businesses to create AI-powered chatbots to automate customer support, sales, and marketing. It offers an intuitive drag-and-drop interface that requires no coding skills.
With its advanced chatbot features, businesses can set up automated workflows, provide personalized experiences, and manage interactions across channels like websites and social media. The platform also offers detailed analytics and reporting to help businesses track chatbot performance and improve engagement.
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Copilot.live
(32 reviews)
Crisp
(485 Review)
Crisp is a customer service platform that combines live chat, automated messaging, and AI-powered chatbots. It helps businesses automate customer support, handle tickets, and engage visitors in real time across multiple channels, including website chat, mobile, and email.
Crisp’s chatbot functionality includes automation for common queries and provides detailed analytics to help businesses measure customer engagement. Its integration with CRM systems like HubSpot and Zapier ensures a smooth workflow, optimizing customer support efficiency.
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Copilot.live
(32 reviews)
IBM Watson Assistant
(320 Review)
IBM Watson Assistant is an AI-driven chatbot platform designed for enterprises. It helps businesses create intelligent virtual agents capable of understanding complex customer queries and delivering accurate responses.
The platform features a powerful natural language processing (NLP) engine and seamlessly integrates with multiple messaging channels, such as websites, apps, and voice assistants. Watson Assistant provides advanced analytics to track chatbot performance and optimize interactions, making it ideal for companies looking to enhance their customer service automation.
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Copilot.live
(32 reviews)
Rasa
(710 Review)
Rasa is an open-source conversational AI platform that enables businesses to build highly customized and intelligent chatbots. It focuses on providing deep natural language understanding (NLU) and machine learning capabilities for more personalized and effective interactions.
Rasa supports multiple messaging platforms and allows businesses to create complex, AI-powered chatbots tailored to their needs. It also offers tools for analyzing chatbot performance, ensuring companies can optimize their bots for better customer engagement.
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Copilot.live
(32 reviews)
Aivo AI
(455 Review)
Aivo’s AI platform enables businesses to automate customer support through advanced chatbots that understand natural language. It offers multiple integration options for platforms like Facebook, WhatsApp, and websites, ensuring a seamless customer experience.
With Aivo, businesses can provide personalized solutions and support through automated workflows while benefiting from real-time analytics that tracks chatbot performance. The platform also allows for easy human-to-AI handoffs when necessary, enhancing both efficiency and customer satisfaction.
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Copilot.live
(32 reviews)
Kore.ai
(695 Review)
Kore.ai is an enterprise-level chatbot platform that automates customer support, sales, and marketing. With powerful AI and natural language understanding, Kore.ai creates intelligent bots capable of handling complex queries across multiple messaging platforms.
Kore.ai’s platform includes automation workflows, real-time analytics, and seamless integration with CRMs and other business tools. Businesses can use Kore.ai to enhance customer experience, improve productivity, and optimize conversational strategies.
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Copilot.live
(32 reviews)
BotsCrew
(420 Review)
BotsCrew is an AI-driven chatbot platform that focuses on creating intelligent virtual assistants for businesses. It helps automate customer support, sales processes, and lead generation tasks, offering powerful AI capabilities.
The platform offers flexible integrations with various messaging platforms and provides detailed analytics to track and improve chatbot performance. BotsCrew also supports the development of custom workflows to meet specific business needs, ensuring more personalized and efficient customer interactions.
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常见问题
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
什么是 Copilot.live 以及它如何运作？
Copilot.live 是一个平台，您可以在其中创建支持 chatGPT 的聊天机器人 (Copilot)，无需编码。这些聊天机器人使用您提供的数据来回答问题，并且可以嵌入到您的网站中以增强用户参与度。
我可以在哪里发布或部署 Copilot？
您可以将 Copilot 发布为专用网页，将其嵌入您的网站，或将其与 WhatsApp 或您的电话号码集成。
Copilot 可以进行定制或个性化吗？
是的，您可以使用预设主题或通过更改每个组件的颜色（如果您使用的是付费计划）来自定义 Copilot。此外，Persona 功能允许更详细地自定义响应。
支持哪些 LLM 或聊天模型？
Copilot 支持 OpenAI 的 GPT-3.5、GPT-4o、GPT-4、GPT-4o-mini、Gemini 1.5 Flash 和 Gemini 1.5 Pro 型号。
你能解释一下什么是数据源以及有哪些类型可用吗？
数据源是您上传以训练 Copilot 的知识库。它可以是文档、网站链接、文本或 Notion、Google Drive 和 GitHub 等集成。可用的数据源包括网站、文本、Quip Docs、Google Drive、Git、REST API 以及各种文件类型，例如 PDF 和 Excel 文件。
我可以创建的组织数量有限制吗？
是的，作为所有者，您最多可以创建 5 个组织，但您加入的组织数量没有限制。
AI语音功能如何运作？
AI 语音功能可让您与 Copilot 进行语音通话。这包括拨打电话与 Copilot 进行语音互动，或接听互动性强且流畅的 AI 语音通话。
Copilot 支持多少种语言？
Copilot 支持超过 50 种语言，包括英语、印地语、法语、西班牙语、印地语、阿拉伯语、印尼语和俄语。
Copilot 的突出特点是什么？
突出的功能包括潜在客户捕获、人工交接、人工智能语音呼叫以及使用角色功能的可定制响应。
消息信用如何计算和收取？
一条消息信用等于用户发送的一条消息和从 AI 收到的一条响应。GPT-4 消息比 GPT-3.5 消息贵 10 倍。因此，如果您使用 GPT 3.5 作为获取答案的首选模型，则需要消耗 1 个信用，而如果您选择 GPT-4，则需要消耗 10 个消息信用。对于 AI 语音通话，消息信用消耗率更高。
AI语音通话的信息积分是怎么计算的？
如果您使用 AI 语音通话，那么对于 GPT-3.5，您将消耗 120 个积分/分钟；GPT-4o 将消耗 180 个积分/分钟；GPT-4 将消耗 240 个积分/分钟
是否可以从 Copilot 中删除 Copilot.live 品牌？
付费客户可应要求删除 Copilot.live 品牌标识，但可能需要支付额外费用。您可以联系 [email protected] 了解此功能。
如何将 Copilot 添加到我的网站？
要将 Copilot 添加到您的网站，请转到平台中 Copilot 的“部署”部分。获取嵌入代码并将其添加到
标签。支持哪些 LLM 或聊天模型？
Copilot 支持 OpenAI 的 GPT-3.5、GPT-4o、GPT-4、GPT-4o-mini、Gemini 1.5 Flash 和 Gemini 1.5 Pro 型号。
有哪些不同类型的数据源可用？
可用的数据源包括网站、文本、Quip Docs、Google Drive、Git、REST API 以及各种文件类型，如 PDF 和 Excel 文件。
如果我需要更多帮助，我可以联系谁？
如有任何疑问，请联系 [email protected]。
我可以创造自己的技能吗？
目前还不支持创建自己的技能，但该功能即将上线。
加入联盟计划的流程是什么？
要注册联盟计划，请访问 Copilot 联盟计划注册页面。一旦获得批准，您将收到一个唯一的联盟链接以供分享，并且您将从您推荐的每位新客户那里获得前两笔付款的 30% 佣金。
