21 Best Birdeye Alternatives For Review Management In 2025

Copilot.Live is an innovative AI-powered chatbot designed to enhance customer engagement and support on websites. It allows businesses to create personalized chatbots with customizable features, enabling lead capture, real-time voice calls, and seamless human handoffs when needed. With integrations across multiple platforms, Copilot streamlines customer interactions, making it easier for businesses to automate tasks and improve overall service. Copilot.Live offers a user-friendly platform that doesn’t require coding knowledge for deployment, making it accessible to businesses of all sizes. Its AI-driven capabilities provide insightful customer analytics and efficient workflow automation.

Podium is a powerful communication platform that helps businesses collect reviews, manage customer interactions, and improve their online presence. With its intuitive messaging system, Podium allows businesses to engage with customers via text, email, and social media, streamlining the review collection process. This helps improve ratings and builds a trustworthy reputation. In addition to review management, Podium also offers features like automated surveys, live chat, and customer feedback collection. It’s an ideal solution for businesses looking to optimize their customer communication and reputation management.

Trustpilot is one of the leading online review platforms that empowers businesses to collect, manage, and respond to customer reviews efficiently. With a vast user base, Trustpilot helps businesses improve their credibility by showcasing authentic reviews and fostering customer trust. The platform offers tools for soliciting reviews, monitoring feedback, and analyzing customer sentiment. Trustpilot also provides a robust review invitation system, which can help automate the process, ensuring consistent and reliable customer feedback.

Yotpo offers businesses an integrated platform for collecting and managing reviews, ratings, and other user-generated content. Known for its comprehensive review solicitation process, Yotpo helps businesses leverage customer feedback to enhance their credibility and drive sales. Beyond reviews, Yotpo also offers solutions for loyalty programs, SMS marketing, and visual marketing. These features allow businesses to engage with customers and drive more conversions, enhancing both their online presence and customer relationships.

Reputation.com offers businesses a complete suite of tools for managing their online reputation. With features like automated review solicitation, sentiment analysis, and review monitoring, businesses can efficiently track and improve their reputation across various platforms. Additionally, Reputation.com provides solutions for enhancing customer relationships, including customer surveys and feedback management. This makes it an ideal platform for businesses looking to improve their customer experience and attract more positive reviews.

ReviewTrackers helps businesses track and manage customer reviews across multiple platforms. With its user-friendly interface, it enables businesses to gather valuable insights from reviews, monitor brand sentiment, and respond to customer feedback effectively. The platform also offers reporting tools that help businesses identify trends, analyze data, and improve their services based on customer opinions. ReviewTrackers ensures businesses stay on top of their online reputation and continuously improve customer satisfaction.

Grade.us is a review management platform that simplifies the process of collecting and responding to customer feedback. With its automated tools, businesses can efficiently send review requests to customers, manage their reviews, and respond promptly to feedback. Additionally, Grade.us provides customizable review request templates, making it easier for businesses to stay consistent with their branding. The platform helps businesses improve their reputation and attract more positive reviews.

GetFiveStars is a customer feedback and review platform that helps businesses improve customer satisfaction by collecting feedback through surveys and reviews. It enables businesses to identify and resolve issues before they escalate, turning negative experiences into positive ones. In addition, GetFiveStars integrates with various platforms to help businesses manage their reviews and automate responses. It’s ideal for businesses looking to build better relationships with their customers and improve their reputation over time.

HappyOrNot is a customer feedback solution designed to help businesses measure customer satisfaction in real-time. It uses simple smiley-face kiosks that allow customers to provide feedback on their experience instantly. This platform helps businesses identify trends, track performance, and improve customer service by gathering actionable feedback. With its easy-to-use interface and automated reporting, HappyOrNot enables businesses to stay on top of customer sentiment and enhance satisfaction levels.

Revinate is a customer relationship management platform that focuses on gathering customer feedback and improving engagement. It allows businesses to collect reviews, conduct surveys, and analyze customer satisfaction to refine their marketing strategies. The platform also offers email marketing and personalization features, making it a valuable tool for businesses looking to nurture customer relationships and create tailored experiences. Revinate helps businesses optimize their customer journeys and increase loyalty.

TrustSpot is an online review platform that helps businesses gather, manage, and showcase customer reviews. It features automated review collection, allowing businesses to streamline the process of gathering feedback and improving their reputation. TrustSpot also provides analytics and reporting tools, helping businesses analyze customer sentiment and identify areas for improvement. The platform is ideal for businesses seeking to build trust with their customers through authentic and transparent reviews.

Zonka Feedback is a feedback management platform designed to help businesses collect, analyze, and respond to customer feedback. With tools for creating surveys, collecting reviews, and gathering insights, it enables businesses to understand customer needs better. The platform also offers features for customer engagement, making it easier for businesses to turn feedback into action. Zonka Feedback is an excellent solution for businesses aiming to enhance customer satisfaction and make data-driven decisions.

OmniStar is a review management and customer feedback platform that helps businesses improve their reputation by collecting and managing customer reviews. With automated review requests and an easy-to-use interface, businesses can streamline the review collection process. OmniStar also offers analytics tools that help businesses track sentiment, measure customer satisfaction, and identify opportunities for improvement. It’s a reliable platform for businesses looking to manage their online reputation efficiently.

Reputology helps businesses monitor and manage their online reviews across various platforms. It provides businesses with real-time alerts about new reviews, enabling them to respond promptly and maintain a positive online reputation. The platform also offers detailed reporting and analytics tools that allow businesses to analyze trends and customer sentiment. Reputology is a valuable tool for businesses aiming to enhance customer satisfaction and attract more positive reviews.

Feedback is customer feedback and reviews management platform designed to help businesses gather and act on customer insights. With its easy-to-use interface, businesses can collect feedback via surveys, polls, and reviews. Feedback also provides actionable insights and analytics that help businesses improve their services and enhance customer experiences. It’s an ideal platform for businesses looking to increase their customer satisfaction and reputation through real-time feedback.

SmileBack is a customer feedback solution that helps businesses gather actionable insights by collecting simple yet effective feedback from customers. The platform uses Net Promoter Score (NPS) surveys to measure customer satisfaction and loyalty. With automated feedback collection, businesses can quickly assess customer sentiment and improve their services. SmileBack also provides analytics to help businesses track customer feedback trends and make data-driven decisions.

Survicate is a customer feedback and survey platform that helps businesses collect reviews, surveys, and feedback to improve customer satisfaction. With tools for conducting NPS surveys and gathering actionable insights, businesses can optimize their services and marketing strategies. The platform integrates with popular tools like Google Analytics and Zapier, making it easy to streamline feedback management and improve customer engagement. Survicate helps businesses enhance their reputation and drive more conversions.

TrustGuard offers a secure way for businesses to collect and display customer reviews and ratings. It provides a reputation management system that allows businesses to automate the review collection process and improve their online presence. The platform also offers trust seals that businesses can display on their website, enhancing customer trust and conversion rates. TrustGuard is a reliable platform for businesses aiming to strengthen their reputation and attract more customers.

Womply is an all-in-one reputation management platform that helps businesses gather, manage, and respond to customer reviews. It also offers marketing solutions, including automated email campaigns and loyalty programs, to engage customers and encourage repeat business. With Womply’s review monitoring, businesses can stay on top of customer feedback and identify areas for improvement. The platform also provides valuable insights that help businesses enhance their services and increase customer satisfaction.

GradeA helps businesses manage their reputation by collecting reviews and responding to customer feedback in real time. The platform provides tools to monitor feedback across various sites, allowing businesses to engage with customers promptly. Additionally, GradeA offers analytics to identify trends in reviews and improve customer experience. It is particularly useful for businesses looking to increase positive reviews and streamline their customer engagement efforts.

Sendinblue is a versatile marketing platform that also includes review collection tools as part of its email marketing services. It allows businesses to collect feedback and reviews through automated email campaigns, helping to improve customer relationships. With features like email marketing, SMS campaigns, and automated workflows, Sendinblue is perfect for businesses looking to manage their reputation while growing their customer base. Its easy-to-use interface and powerful tools make it a popular choice for businesses aiming to improve their customer engagement.