ServiBot Alternative

21 Best ServiBot Alternatives For Chatbot Solutions In 2025

(325 Review)

In 2025, businesses will increasingly rely on advanced chatbot solutions to streamline customer support, automate tasks, and improve user experiences. While ServiBot is a popular option, numerous alternatives may better align with your specific needs and goals. From AI-powered virtual assistants to customizable automation tools, the choices are vast. In this article, we’ll explore the best alternatives to ServiBot and highlight their features, benefits, and unique capabilities. Whether you’re looking for enhanced functionality or cost-effective solutions, these options can help you elevate your customer service and business operations.

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Best Paid & Free Alternatives to Chatbase

Copilot.Live

Zendesk

Freshchat

Drift

Intercom

Tidio

Chatfuel

ManyChat

MobileMonkey

LiveChat

BotStar

Aivo

Kustomer

Botsify

Ada

Pypestream

Rasa

SnatchBot

Whisbi

Yellow.ai

BotsCrew

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Best Alternatives To ServiBot

While ServiBot offers a range of features for automating customer support, several other chatbot solutions might better suit your business needs. From AI-driven bots to highly customizable platforms, these alternatives provide unique functionalities to enhance your customer service and workflow automation.

Copilot.live

4,5

(32 reviews)

Copilot.Live

(899 Review)

Copilot.Live provides a customizable AI-powered chatbot solution for websites, enabling businesses to automate customer support and lead generation. Its unique features include voice calls, human handoff, and seamless multi-channel integration. The platform also supports real-time responses, helping to reduce response times and improve customer satisfaction. This tool empowers businesses to create AI assistants with personalized voices, automating tasks like scheduling demos and capturing leads. It is equipped with intuitive workflows and integrates with popular platforms like Slack, Google Calendar, and Stripe.

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Copilot.live

4,5

(32 reviews)

Zendesk

3.1

(463 Review)

Zendesk is a customer service platform that provides ticketing, chat, and email support within a single interface. It streamlines customer service operations while offering scalability for growing businesses. With features like AI-driven response suggestions and a robust knowledge base, Zendesk enhances support efficiency. Additionally, Zendesk integrates seamlessly with various tools and platforms. This helps ensure businesses maintain high-quality, consistent support across multiple channels, boosting both productivity and customer experience.

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Copilot.live

4,5

(32 reviews)

Freshchat

3.2

(546 Review)

Freshchat is messaging software designed for businesses that want to engage customers across multiple platforms. It provides live chat support, AI-powered bots, and help desk features. Freshchat also includes personalized customer journeys and automatic lead capturing, which enhance engagement and conversions. Its features enable teams to collaborate and resolve issues faster by using a shared inbox. The platform’s easy integration with apps like Slack and Google Calendar makes it a great choice for businesses that require flexibility.

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Copilot.live

4,5

(32 reviews)

Drift

3.6

(612 Review)

Drift is a conversational marketing and sales platform that uses AI-driven chatbots to engage visitors on your website. It helps businesses automate lead qualification and route customer inquiries to the right team members. Drift’s chatbot can initiate conversations based on visitor behavior, improving customer interaction. The platform also integrates well with tools like Salesforce, HubSpot, and Marketo. This ensures that your marketing and sales teams stay aligned while offering personalized customer support.

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Copilot.live

4,5

(32 reviews)

Intercom

3.2

(366 Review)

Intercom combines messaging, automation, and AI technology to help businesses communicate effectively with their customers. It supports chatbots, live chat, and personalized messaging to ensure customer inquiries are handled swiftly. Intercom's smart bots qualify leads and offer automated responses based on the customer’s behavior. With seamless integration with CRM tools, Intercom also helps businesses track and manage customer journeys. This ensures support teams are equipped with the necessary insights to offer exceptional service.

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Copilot.live

4,5

(32 reviews)

Tidio

3,5

(456 Review)

Tidio is a user-friendly live chat and chatbot platform that allows businesses to integrate automated conversations into their customer service strategies. The platform supports real-time communication, reducing response times and improving the overall customer experience. Tidio also integrates with various e-commerce platforms like Shopify and Wix, making it an ideal solution for online stores. The tool’s ability to capture lead information and provide quick responses enhances customer engagement and retention.

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Copilot.live

4,5

(32 reviews)

Chatfuel

(563 Review)

Chatfuel enables businesses to create AI-powered chatbots for Facebook Messenger, Telegram, and other platforms. It allows non-technical users to build chatbots without coding. With features like automated workflows, user segmentation, and AI-powered conversation capabilities, it provides an intuitive way to enhance customer engagement. Chatfuel also integrates with services like Google Sheets and Zapier, allowing businesses to extend the functionality of their bots. Its drag-and-drop interface ensures that building and deploying chatbots is hassle-free.

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Copilot.live

4,5

(32 reviews)

ManyChat

4.1

(612 Review)

ManyChat offers a platform for building and deploying bots on Facebook Messenger, SMS, and email. It provides an intuitive visual interface for building workflows and automating conversations with customers. ManyChat's bots can engage with users, capture leads, and drive conversions effectively. The platform's powerful analytics allow businesses to track performance and optimize their bots. With seamless integrations and the ability to send personalized messages, ManyChat is a strong choice for businesses focused on sales and engagement.

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Copilot.live

4,5

(32 reviews)

MobileMonkey

4.2

(595 Review)

MobileMonkey is an omnichannel chatbot platform that supports Facebook, Instagram, and web chat. It helps businesses automate conversations, generate leads, and streamline customer support. MobileMonkey’s integration with various CRM and marketing tools ensures a smooth experience for businesses. MobileMonkey’s AI-powered chatbots can qualify leads, book appointments, and handle customer queries without human intervention. With its easy-to-use interface, businesses can create sophisticated workflows that drive engagement and increase sales.

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Copilot.live

4,5

(32 reviews)

LiveChat

3,4

(420 Review)

LiveChat is customer support software that offers live chat, ticketing, and automation. The platform allows businesses to engage with customers in real time and offers helpful AI-powered features to improve efficiency. LiveChat's real-time tracking ensures that teams are always informed and ready to help. LiveChat is also highly customizable, as it integrates with a wide range of platforms, including Shopify, Zendesk, and Google Analytics. Its chatbot features ensure that routine inquiries are handled promptly, improving customer satisfaction and operational efficiency.

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Copilot.live

4,5

(32 reviews)

BotStar

3.6

(566 Review)

BotStar is a chatbot platform that helps businesses create AI-powered bots for websites, Facebook Messenger, and more. Its drag-and-drop interface makes it easy for businesses to build bots without any coding knowledge. The platform’s rich analytics enable businesses to monitor chatbot performance and improve interactions. BotStar integrates with a wide range of third-party apps, including Zapier, MailChimp, and Google Sheets. Its flexibility makes it ideal for businesses that want to automate customer support and marketing tasks.

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Copilot.live

4,5

(32 reviews)

Aivo

3.9

(644 Review)

Aivo’s customer support solution uses AI-driven chatbots to help businesses engage with customers across multiple platforms. It offers automatic responses and live chat features, ensuring customers get quick answers to their queries. Aivo’s AI also learns from conversations to improve its responses. Aivo integrates seamlessly with platforms like WhatsApp and Facebook Messenger, allowing businesses to offer multi-channel support. Its customizable workflows make it easy to tailor the chatbot experience to meet specific business needs.

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Copilot.live

4,5

(32 reviews)

Kustomer

(322 Review)

Kustomer offers an omnichannel customer service platform that integrates chatbots and live chat into a unified system. It focuses on customer relationship management (CRM) and provides businesses with a complete view of their customers' interactions. Kustomer’s automation features help businesses reduce their manual workload. With deep integration capabilities and AI-driven insights, Kustomer empowers businesses to streamline customer support processes. Its user-friendly interface makes it easy to manage conversations and deliver personalized experiences at scale.

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Copilot.live

4,5

(32 reviews)

Botsify

(505 Review)

Botsify is a chatbot platform that allows businesses to create AI-powered bots for customer support, lead generation, and more. It offers a wide range of integrations with tools like Slack, Shopify, and WordPress, and its drag-and-drop interface makes it easy to build custom bots. Botsify's AI-powered bots can automate conversations across multiple channels, including websites and social media. The company also provides analytics to help businesses track performance and improve chatbot interactions.

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Copilot.live

4,5

(32 reviews)

Ada

3,7

(525 Review)

Ada offers a chatbot solution designed to handle customer interactions without human intervention. Its no-code platform allows businesses to create conversational workflows, making it ideal for non-technical users. Ada's AI-powered chatbots automate support tasks and resolve queries instantly. Ada integrates with multiple platforms, such as Slack, Zendesk, and Salesforce, allowing businesses to extend their customer support operations. Its self-service capabilities ensure customers receive instant responses, improving satisfaction and reducing wait times.

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Copilot.live

4,5

(32 reviews)

Pypestream

3,4

(633 Review)

Pypestream is a conversational AI platform that enables businesses to automate customer support and interactions. It integrates with messaging apps like WhatsApp and SMS to help businesses streamline communication with their customers. Pypestream’s AI-powered chatbots ensure customer queries are handled effectively. The platform offers features like dynamic message templates and real-time analytics, allowing businesses to track and optimize chatbot performance. Pypestream’s advanced automation helps businesses engage customers faster, reduce response time, and improve satisfaction.

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Copilot.live

4,5

(32 reviews)

Rasa

3.6

(288 Review)

Rasa is an open-source conversational AI platform for building custom chatbots. It allows businesses to create AI-powered assistants tailored to their specific needs. Rasa’s flexible framework lets developers integrate NLP and machine learning to improve chatbot performance. Rasa’s open-source nature gives businesses full control over their chatbots. It supports advanced features like multi-turn conversations and dynamic data handling, making it ideal for businesses seeking to develop highly customized AI assistants.

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Copilot.live

4,5

(32 reviews)

SnatchBot

4.1

(396 Review)

SnatchBot is an AI chatbot platform that offers both chatbots and live chat solutions for businesses. Its platform allows businesses to build and deploy AI-powered bots quickly, with no coding required. SnatchBot’s bots can handle tasks like customer support, lead generation, and order processing. SnatchBot integrates with various platforms, such as Facebook Messenger, Slack, and email. Its analytics and reporting features enable businesses to track chatbot performance and continuously improve customer interactions.

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Copilot.live

4,5

(32 reviews)

Whisbi

3,4

(486 Review)

Whisbi is a conversational marketing platform that helps businesses drive sales by engaging customers through live chat and video calls. It integrates with e-commerce platforms to offer personalized support and product recommendations. Whisbi’s AI-powered bots can qualify leads and provide instant answers. Whisbi’s video chat feature sets it apart by allowing businesses to engage customers more personally. With real-time customer support and seamless integration, Whisbi enhances conversion rates and boosts overall customer satisfaction.

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Copilot.live

4,5

(32 reviews)

Yellow.ai

3,8

(655 Review)

Yellow.ai is an enterprise-grade conversational AI platform for businesses to create intelligent chatbots. It automates customer support, sales, and marketing tasks and uses natural language processing (NLP) and machine learning to improve bot responses. Yellow.ai’s ability to integrate with multiple messaging channels makes it ideal for businesses seeking multi-channel support. Its user-friendly design and customizable templates ensure that businesses can deploy chatbots quickly and efficiently.

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Copilot.live

4,5

(32 reviews)

BotsCrew

4.3

(544 Review)

BotsCrew is a chatbot development company that creates AI-powered bots for businesses. It offers a no-code platform for building bots and custom chatbot solutions for specific needs. BotsCrew focuses on improving customer service and lead generation through automation. BotsCrew’s bots provide personalized customer experiences through advanced NLP and machine learning capabilities. The platform also supports integration with popular CRM tools, ensuring seamless communication and operational efficiency.

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Best Paid & Free Alternatives to Chatbase

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Những câu hỏi thường gặp

Bạn có thể liên hệ với chúng tôi nếu có bất kỳ thắc mắc, phản hồi hoặc đề xuất nào qua email u support@copilot.live hoặc đọc thông tin bên dưới.

Copilot.live là gì và nó hoạt động như thế nào?

Copilot.live là một nền tảng nơi bạn có thể tạo các chatbot hỗ trợ chatGPT (Copilots) mà không cần mã hóa. Những chatbot này sử dụng dữ liệu bạn cung cấp để trả lời các câu hỏi và có thể được nhúng vào trang web của bạn để nâng cao mức độ tương tác của người dùng.

Tôi có thể xuất bản hoặc triển khai Copilot ở đâu?

Bạn có thể xuất bản Copilot của mình dưới dạng một trang web chuyên dụng, nhúng nó vào trang web của bạn hoặc tích hợp nó với WhatsApp hoặc số điện thoại của bạn.

Có khả năng tùy chỉnh hoặc cá nhân hóa cho Copilot không?

Có, bạn có thể tùy chỉnh Copilot của họ bằng cách sử dụng các chủ đề đặt sẵn hoặc bằng cách thay đổi màu sắc của từng thành phần nếu bạn đang sử dụng bất kỳ gói trả phí nào. Ngoài ra, tính năng Persona cho phép tùy chỉnh các phản hồi chi tiết hơn.

LLM hoặc mô hình trò chuyện nào được hỗ trợ?

Copilot hỗ trợ các mẫu GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash và Gemini 1.5 Pro của OpenAI.

Bạn có thể giải thích nguồn dữ liệu là gì và có những loại nào không?

Nguồn dữ liệu là cơ sở kiến thức mà bạn tải lên để đào tạo Phi công phụ. Nó có thể là một tài liệu, một liên kết trang web, văn bản hoặc các tiện ích tích hợp như Notion, Google Drive và GitHub. Các nguồn dữ liệu có sẵn bao gồm các trang web, văn bản, Quip Docs, Google Drive, Git, REST API và nhiều loại tệp khác nhau như tệp PDF và Excel.

Có giới hạn số lượng tổ chức tôi có thể tạo không?

Có, bạn có thể tạo tối đa năm tổ chức với tư cách là chủ sở hữu nhưng không có giới hạn về số lượng tổ chức mà bạn có thể tham gia.

Tính năng AI Voice hoạt động như thế nào?

Tính năng AI Voice cho phép thực hiện cuộc gọi thoại với Copilot của bạn. Điều này có thể bao gồm thực hiện cuộc gọi để tương tác với Copilot qua giọng nói hoặc nhận cuộc gọi thoại do AI cung cấp có tính tương tác và mượt mà.

Copilot hỗ trợ bao nhiêu ngôn ngữ?

Copilot hỗ trợ hơn 50 ngôn ngữ, bao gồm tiếng Anh, tiếng Hindi, tiếng Pháp, tiếng Tây Ban Nha, tiếng Hinglish, tiếng Ả Rập, tiếng Indonesia và tiếng Nga.

Tính năng nổi bật của Copilot là gì?

Các tính năng nổi bật bao gồm thu thập khách hàng tiềm năng, chuyển giao con người, cuộc gọi thoại AI và phản hồi có thể tùy chỉnh bằng tính năng Persona.

Tín dụng tin nhắn được tính và tính phí như thế nào?

Tín dụng của một tin nhắn bằng một tin nhắn do người dùng gửi và một phản hồi nhận được từ AI. Tin nhắn GPT-4 đắt hơn 10 lần so với tin nhắn GPT-3.5. Do đó, nếu bạn đang sử dụng GPT 3.5 làm mô hình ưa thích để nhận câu trả lời thì bạn sẽ tiêu tốn 1 tín dụng, trong khi đó, nếu bạn chọn GPT-4 cho cùng loại, nó sẽ tiêu tốn 10 tín dụng tin nhắn. Đối với các cuộc gọi thoại AI, tỷ lệ sử dụng tín dụng tin nhắn cao hơn.

Số tiền tin nhắn được tính cho các cuộc gọi thoại AI như thế nào?

Nếu bạn đang sử dụng AI Voice Call, thì đối với GPT-3.5, bạn sẽ tiêu tốn 120 tín dụng/phút; GPT-4o sẽ tiêu tốn 180 tín dụng/phút; GPT-4 sẽ tiêu tốn 240 tín dụng/phút

Có thể xóa nhãn hiệu Copilot.live khỏi Copilot không?

Việc xóa nhãn hiệu Copilot.live có sẵn cho khách hàng trả phí theo yêu cầu và có thể phải chịu thêm phí. Bạn có thể liên hệ với support@copilot.live để biết tính năng này.

Làm cách nào tôi có thể thêm Copilot vào trang web của mình?

To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to thetag on your website.

LLM hoặc mô hình trò chuyện nào được hỗ trợ?

Copilot hỗ trợ các mẫu GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash và Gemini 1.5 Pro của OpenAI.

Các loại nguồn dữ liệu khác nhau có sẵn là gì?

Các nguồn dữ liệu có sẵn bao gồm các trang web, văn bản, Quip Docs, Google Drive, Git, REST API và nhiều loại tệp khác nhau như tệp PDF và Excel.

Tôi có thể liên hệ với ai nếu cần thêm trợ giúp?

Trong trường hợp có bất kỳ câu hỏi nào, hãy liên hệ với chúng tôi tại support@copilot.live.

Có thể tạo ra kỹ năng của riêng tôi?

Hiện tại, việc tạo kỹ năng của riêng bạn không được hỗ trợ nhưng tính năng này sẽ sớm ra mắt.

Quá trình đăng ký Chương trình liên kết là gì?

Để đăng ký Chương trình liên kết, hãy truy cập trang đăng ký Chương trình liên kết Copilot. Sau khi được phê duyệt, bạn sẽ nhận được một liên kết liên kết duy nhất để chia sẻ và bạn sẽ kiếm được 30% hoa hồng cho hai khoản thanh toán đầu tiên từ mỗi khách hàng mới mà bạn giới thiệu.

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