22 Best Smatbot Alternatives For Chatbot Solutions At Your Business In 2025
(512 Review)
Smatbot is an advanced chatbot platform designed to enhance customer interaction by automating conversations, improving engagement, and providing real-time support. It helps businesses streamline customer service, gather valuable insights, and boost overall productivity with AI-driven chat solutions.
However, businesses seek diverse tools that fit their needs as technology evolves. In this article, we explore the top Smatbot alternatives for 2025, which offer a range of powerful features to improve customer experience, automate workflows, and drive better business results.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Tidio
Intercom
Drift
Freshchat
Chatfuel
ManyChat
MobileMonkey
Zendesk Chat
Botsify
Aivo
Collect.chat
Landbot
Flow XO
Botpress
Chatbot.com
Crisp
IBM Watson Assistant
Rasa
Aivo AI
Kore.ai
BotsCrew
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Best Alternatives To Smatbot
While Smatbot offers a robust AI-powered chatbot solution, numerous alternatives cater to different business needs. From advanced AI features to seamless integrations, these chatbot platforms provide diverse options to enhance customer service, boost engagement, and efficiently automate workflows.
Copilot.live
(32 reviews)
Copilot.Live
(899 Review)
Copilot.Live is an advanced AI-powered chatbot that simplifies customer support automation and engagement. It enables businesses to create custom chatbots for websites, WhatsApp, and voice calls without coding knowledge. With real-time voice calls, lead capture, and seamless human-to-AI handoff, Copilot enhances customer experience and streamlines interactions.
Additionally, Copilot.Live integrates effortlessly with tools like Google Calendar and Zendesk. It offers customizable workflows, AI-powered responses, and analytics to optimize support and lead management. This AI assistant empowers businesses to improve efficiency and boost customer satisfaction.
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Copilot.live
(32 reviews)
Tidio
(288 Review)
Tidio is a single platform that combines live chat, chatbot automation, and customer support. It allows businesses to manage communications across multiple channels, including website chat, email, and social media. Its easy integration with platforms like Shopify, WordPress, and Messenger helps businesses automate tasks and provide instant support.
With customizable chatbot templates and AI-driven responses, Tidio enhances customer service, reduces response times, and boosts conversions. It also features a real-time visitor tracker and detailed analytics for improving user engagement and satisfaction.
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Copilot.live
(32 reviews)
Intercom
(312 Review)
Intercom is a powerful customer messaging platform that helps businesses engage with their customers through live chat, email, and automated workflows. It integrates seamlessly with apps like Salesforce, Shopify, and HubSpot. The platform allows businesses to personalize conversations and automate customer support.
Intercom's chatbot feature uses AI to understand user queries and respond effectively. Its automation workflows help businesses address common questions and lead generation tasks. Intercom’s reporting and analytics also provide insights into customer behavior, making it easier to optimize messaging strategy.
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Copilot.live
(32 reviews)
Drift
(356 Review)
Drift is an AI-powered sales and marketing chatbot that helps businesses increase conversions by engaging website visitors in real time. It integrates well with popular CRMs like Salesforce, HubSpot, and Marketo to automate lead generation, qualify prospects, and schedule meetings.
With Drift's conversational marketing, businesses can create personalized messaging to drive engagement. It also provides actionable insights through detailed analytics, helping teams improve their strategies and increase revenue. Drift’s AI-powered chatbot ensures a more dynamic and efficient user experience.
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Copilot.live
(32 reviews)
Freshchat
(420 Review)
Freshchat by Freshworks is a messaging platform designed to automate and streamline customer support and engagement. It features AI-powered chatbots that can answer common customer queries, capture leads, and collect feedback. The platform integrates seamlessly with platforms like WhatsApp, Facebook, and Slack.
Freshchat provides rich customer data through detailed analytics, allowing businesses to track user interactions and improve responses. It also enables team collaboration, allowing the agents to handle more complex queries while the chatbot handles the routine ones, improving overall efficiency and user satisfaction.
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Copilot.live
(32 reviews)
Chatfuel
(456 Review)
Chatfuel allows businesses to build powerful chatbots for Facebook Messenger and Instagram without coding skills. Its easy-to-use visual interface allows users to create bots that help with lead generation, customer support, and sales automation.
Chatfuel's AI technology and machine learning features help personalize conversations, and its integration with platforms like Zapier, Google Sheets, and Shopify makes it a versatile tool. It also provides analytics and reporting to track chatbot performance and improve user engagement over time.
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Copilot.live
(32 reviews)
ManyChat
(520 Review)
ManyChat is a chatbot platform designed primarily for Facebook Messenger, but it also supports SMS and email. The platform focuses on helping businesses automate customer support, drive sales, and improve engagement through chat marketing.
ManyChat’s visual drag-and-drop builder enables users to create automated workflows easily. Its AI capabilities personalize conversations for each customer. The company also offers deep analytics to track chatbot performance, optimizing for better lead conversion rates and customer satisfaction. ManyChat integrates seamlessly with popular CRM systems like Shopify and Mailchimp.
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Copilot.live
(32 reviews)
MobileMonkey
(488 Review)
MobileMonkey offers an all-in-one chatbot platform that supports Facebook Messenger, SMS, and web chat. It’s designed to automate customer service, lead generation, and engagement without requiring technical expertise. The platform’s AI-driven chatbots can answer frequently asked questions, collect contact details, and nurture leads.
MobileMonkey also includes a robust marketing automation suite, allowing businesses to create dynamic conversations based on user behavior. With its user-friendly interface and powerful integrations, companies can quickly scale their operations while improving customer engagement and satisfaction.
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Copilot.live
(32 reviews)
Zendesk Chat
(566 Review)
Zendesk Chat is a live chat software that allows businesses to engage with customers in real-time. Automated triggers and AI-powered chatbots help automate support tasks and capture leads without requiring constant human intervention.
It integrates with other Zendesk products and third-party tools, enabling businesses to track interactions, manage tickets, and improve customer service workflows. Zendesk Chat provides detailed reporting, giving businesses insights into optimizing communication strategies and enhancing customer satisfaction.
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Copilot.live
(32 reviews)
Botsify
(499 Review)
Botsify offers AI-powered chatbot solutions that support various messaging platforms like Facebook Messenger, WhatsApp, and websites. It provides businesses with no-code tools to create custom chatbots for customer support, lead generation, and marketing.
Botsify’s drag-and-drop interface allows for creating complex workflows and integrating AI to enhance conversational experiences. It also offers advanced analytics and reporting tools to help businesses measure chatbot performance and optimize responses, boosting engagement and efficiency.
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Copilot.live
(32 reviews)
Aivo
(612 Review)
Aivo provides intelligent chatbot solutions for businesses that want to automate customer service. Its AI-driven technology offers quick responses to customer inquiries, automates tasks like answering FAQs, and provides personalized solutions.
Aivo can integrate with websites, social media platforms, and messaging apps, offering businesses flexibility in how they engage with customers. Additionally, the platform provides rich analytics that help improve chatbot performance and customer interaction, leading to enhanced satisfaction and efficiency.
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Copilot.live
(32 reviews)
Collect.chat
(578 Review)
Collect.chat is a user-friendly chatbot platform that helps businesses automate conversations and collect customer data through customizable chat interfaces. Its simple drag-and-drop builder makes bot creation easy, making it ideal for users with no technical skills.
With features like lead generation, survey automation, and real-time chat support, Collect.chat helps businesses optimize customer engagement. The platform provides detailed insights into chatbot performance, enabling enterprises to fine-tune their strategies for better results.
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Copilot.live
(32 reviews)
Landbot
(211 Review)
Landbot is a no-code platform that allows businesses to build conversational chatbots for websites, WhatsApp, and more. It features a visual interface for easy bot creation and enables users to automate tasks like lead generation, customer support, and surveys.
Landbot’s advanced features include AI-driven conversations, personalized workflows, and real-time analytics. The platform integrates with various CRM systems, ensuring smooth customer interactions and enabling businesses to optimize engagement based on detailed chatbot performance insights.
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Copilot.live
(32 reviews)
Flow XO
(299 Review)
Flow XO is an automation and chatbot platform that helps businesses engage with customers via multiple messaging channels, including websites, Facebook Messenger, and Slack. Its visual workflow builder makes it easy to create bots for tasks like lead generation, customer support, and booking appointments.
The platform supports integrations with over 100 apps and provides detailed analytics for measuring chatbot effectiveness. Flow XO’s AI technology improves chatbot responses, ensuring a seamless, personalized customer experience that drives better results.
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Copilot.live
(32 reviews)
Botpress
(645 Review)
Botpress is an open-source conversational AI platform that provides businesses with the tools to build highly customizable chatbots. It focuses on delivering AI-powered conversations tailored to meet specific business needs.
With an intuitive user interface, Botpress offers advanced features like natural language understanding (NLU), multi-channel support, and analytics. Businesses can use Botpress to build powerful chatbots that integrate with existing systems, optimizing customer service, sales, and marketing workflows.
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Copilot.live
(32 reviews)
Chatbot.com
(540 Review)
Chatbot.com is a user-friendly platform that enables businesses to create AI-powered chatbots to automate customer support, sales, and marketing. It offers an intuitive drag-and-drop interface that requires no coding skills.
With its advanced chatbot features, businesses can set up automated workflows, provide personalized experiences, and manage interactions across channels like websites and social media. The platform also offers detailed analytics and reporting to help businesses track chatbot performance and improve engagement.
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Copilot.live
(32 reviews)
Crisp
(485 Review)
Crisp is a customer service platform that combines live chat, automated messaging, and AI-powered chatbots. It helps businesses automate customer support, handle tickets, and engage visitors in real time across multiple channels, including website chat, mobile, and email.
Crisp’s chatbot functionality includes automation for common queries and provides detailed analytics to help businesses measure customer engagement. Its integration with CRM systems like HubSpot and Zapier ensures a smooth workflow, optimizing customer support efficiency.
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Copilot.live
(32 reviews)
IBM Watson Assistant
(320 Review)
IBM Watson Assistant is an AI-driven chatbot platform designed for enterprises. It helps businesses create intelligent virtual agents capable of understanding complex customer queries and delivering accurate responses.
The platform features a powerful natural language processing (NLP) engine and seamlessly integrates with multiple messaging channels, such as websites, apps, and voice assistants. Watson Assistant provides advanced analytics to track chatbot performance and optimize interactions, making it ideal for companies looking to enhance their customer service automation.
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Copilot.live
(32 reviews)
Rasa
(710 Review)
Rasa is an open-source conversational AI platform that enables businesses to build highly customized and intelligent chatbots. It focuses on providing deep natural language understanding (NLU) and machine learning capabilities for more personalized and effective interactions.
Rasa supports multiple messaging platforms and allows businesses to create complex, AI-powered chatbots tailored to their needs. It also offers tools for analyzing chatbot performance, ensuring companies can optimize their bots for better customer engagement.
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Copilot.live
(32 reviews)
Aivo AI
(455 Review)
Aivo’s AI platform enables businesses to automate customer support through advanced chatbots that understand natural language. It offers multiple integration options for platforms like Facebook, WhatsApp, and websites, ensuring a seamless customer experience.
With Aivo, businesses can provide personalized solutions and support through automated workflows while benefiting from real-time analytics that tracks chatbot performance. The platform also allows for easy human-to-AI handoffs when necessary, enhancing both efficiency and customer satisfaction.
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Copilot.live
(32 reviews)
Kore.ai
(695 Review)
Kore.ai is an enterprise-level chatbot platform that automates customer support, sales, and marketing. With powerful AI and natural language understanding, Kore.ai creates intelligent bots capable of handling complex queries across multiple messaging platforms.
Kore.ai’s platform includes automation workflows, real-time analytics, and seamless integration with CRMs and other business tools. Businesses can use Kore.ai to enhance customer experience, improve productivity, and optimize conversational strategies.
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Copilot.live
(32 reviews)
BotsCrew
(420 Review)
BotsCrew is an AI-driven chatbot platform that focuses on creating intelligent virtual assistants for businesses. It helps automate customer support, sales processes, and lead generation tasks, offering powerful AI capabilities.
The platform offers flexible integrations with various messaging platforms and provides detailed analytics to track and improve chatbot performance. BotsCrew also supports the development of custom workflows to meet specific business needs, ensuring more personalized and efficient customer interactions.
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Frequently asked questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
What is Copilot.live and how does it work?
Copilot.live is a platform where you can create chatGPT-enabled chatbots (Copilots) without coding. These chatbots use the data you provide to answer questions and can be embedded on your website for enhanced user engagement.
Where can I publish or deploy the Copilot?
You can publish your Copilot as a dedicated webpage, embed it on your website, or integrate it with WhatsApp or your phone number.
Is customization or personalization available for the Copilot?
Yes, you can customize their Copilot using preset themes or by changing the colors of each component if you’re on any of the paid plans. Additionally, the Persona feature allows for more detailed customization of responses.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Can you explain what a datasource is and what types are available?
A datasource is a knowledge base that you upload to train the Copilot. It can be a document, a website link, text, or integrations like Notion, Google Drive, and GitHub. The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Is there a limit to the number of organizations I can create?
Yes, you can create up to five organizations as an owner, but there’s no limit to the number of organizations you can be part of.
How does the AI Voice feature function?
The AI Voice feature allows for voice calls with your Copilot. This can include making a call to interact with the Copilot via voice or receiving an AI-powered voice call that is interactive and smooth.
How many languages does the Copilot support?
Copilot supports over 50 languages, including English, Hindi, French, Spanish, Hinglish, Arabic, Indonesian, and Russian.
What are the standout features of the Copilot?
Standout features include lead capturing, human handoff, AI voice calls, and customizable responses using the Persona feature.
How are message credits calculated and charged?
One message credit equals one message sent by the user and one response received from the AI. GPT-4 messages are 10 times costlier than GPT-3.5 messages. Therefore, if you’re using GPT 3.5 as your preferred model to get answers, then you consume 1 credit, whereas, if you choose GPT-4 for the same, it will consume 10 message credits. For AI voice calls, the message credit consumption rates are higher.
How are the message credits calculated for AI voice calls?
If you're using AI Voice Call, then for GPT-3.5 you will consume 120 credits/ minute; GPT-4o will consume 180 credits/minute; GPT-4 will consume 240 credits/min
Is it possible to remove Copilot.live branding from the Copilot?
Removing Copilot.live branding is available for paid clients upon request and may incur additional charges. You can contact [email protected] for this feature.
How can I add the Copilot to my website?
To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to the <head> tag on your website.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
What are the different types of datasources available?
The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Who can I reach out to if I need more help?
In case of any query, reach us at [email protected].
Is it possible to create my own skills?
Currently, creating your own skills is not supported, but this feature will be launched soon.
What is the process for signing up for the Affiliate Program?
To sign up for the Affiliate Program, visit the Copilot Affiliate Program signup page. Once approved, you’ll receive a unique affiliate link to share, and you’ll earn a 30% commission on the first two payments from each new customer you refer.
