21 Best ServiBot Alternatives For Chatbot Solutions In 2025
(325 Review)
In 2025, businesses will increasingly rely on advanced chatbot solutions to streamline customer support, automate tasks, and improve user experiences. While ServiBot is a popular option, numerous alternatives may better align with your specific needs and goals. From AI-powered virtual assistants to customizable automation tools, the choices are vast.
In this article, we’ll explore the best alternatives to ServiBot and highlight their features, benefits, and unique capabilities. Whether you’re looking for enhanced functionality or cost-effective solutions, these options can help you elevate your customer service and business operations.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Zendesk
Freshchat
Drift
Intercom
Tidio
Chatfuel
ManyChat
MobileMonkey
LiveChat
BotStar
Aivo
Kustomer
Botsify
Ada
Pypestream
Rasa
SnatchBot
Whisbi
Yellow.ai
BotsCrew
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Best Alternatives To ServiBot
While ServiBot offers a range of features for automating customer support, several other chatbot solutions might better suit your business needs. From AI-driven bots to highly customizable platforms, these alternatives provide unique functionalities to enhance your customer service and workflow automation.
Copilot.live
(32 reviews)
Copilot.Live
(899 Review)
Copilot.Live provides a customizable AI-powered chatbot solution for websites, enabling businesses to automate customer support and lead generation. Its unique features include voice calls, human handoff, and seamless multi-channel integration. The platform also supports real-time responses, helping to reduce response times and improve customer satisfaction.
This tool empowers businesses to create AI assistants with personalized voices, automating tasks like scheduling demos and capturing leads. It is equipped with intuitive workflows and integrates with popular platforms like Slack, Google Calendar, and Stripe.
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Copilot.live
(32 reviews)
Zendesk
(463 Review)
Zendesk is a customer service platform that provides ticketing, chat, and email support within a single interface. It streamlines customer service operations while offering scalability for growing businesses. With features like AI-driven response suggestions and a robust knowledge base, Zendesk enhances support efficiency.
Additionally, Zendesk integrates seamlessly with various tools and platforms. This helps ensure businesses maintain high-quality, consistent support across multiple channels, boosting both productivity and customer experience.
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Copilot.live
(32 reviews)
Freshchat
(546 Review)
Freshchat is messaging software designed for businesses that want to engage customers across multiple platforms. It provides live chat support, AI-powered bots, and help desk features. Freshchat also includes personalized customer journeys and automatic lead capturing, which enhance engagement and conversions.
Its features enable teams to collaborate and resolve issues faster by using a shared inbox. The platform’s easy integration with apps like Slack and Google Calendar makes it a great choice for businesses that require flexibility.
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Copilot.live
(32 reviews)
Drift
(612 Review)
Drift is a conversational marketing and sales platform that uses AI-driven chatbots to engage visitors on your website. It helps businesses automate lead qualification and route customer inquiries to the right team members. Drift’s chatbot can initiate conversations based on visitor behavior, improving customer interaction.
The platform also integrates well with tools like Salesforce, HubSpot, and Marketo. This ensures that your marketing and sales teams stay aligned while offering personalized customer support.
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Copilot.live
(32 reviews)
Intercom
(366 Review)
Intercom combines messaging, automation, and AI technology to help businesses communicate effectively with their customers. It supports chatbots, live chat, and personalized messaging to ensure customer inquiries are handled swiftly. Intercom's smart bots qualify leads and offer automated responses based on the customer’s behavior.
With seamless integration with CRM tools, Intercom also helps businesses track and manage customer journeys. This ensures support teams are equipped with the necessary insights to offer exceptional service.
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Copilot.live
(32 reviews)
Tidio
(456 Review)
Tidio is a user-friendly live chat and chatbot platform that allows businesses to integrate automated conversations into their customer service strategies. The platform supports real-time communication, reducing response times and improving the overall customer experience.
Tidio also integrates with various e-commerce platforms like Shopify and Wix, making it an ideal solution for online stores. The tool’s ability to capture lead information and provide quick responses enhances customer engagement and retention.
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Copilot.live
(32 reviews)
Chatfuel
(563 Review)
Chatfuel enables businesses to create AI-powered chatbots for Facebook Messenger, Telegram, and other platforms. It allows non-technical users to build chatbots without coding. With features like automated workflows, user segmentation, and AI-powered conversation capabilities, it provides an intuitive way to enhance customer engagement.
Chatfuel also integrates with services like Google Sheets and Zapier, allowing businesses to extend the functionality of their bots. Its drag-and-drop interface ensures that building and deploying chatbots is hassle-free.
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Copilot.live
(32 reviews)
ManyChat
(612 Review)
ManyChat offers a platform for building and deploying bots on Facebook Messenger, SMS, and email. It provides an intuitive visual interface for building workflows and automating conversations with customers. ManyChat's bots can engage with users, capture leads, and drive conversions effectively.
The platform's powerful analytics allow businesses to track performance and optimize their bots. With seamless integrations and the ability to send personalized messages, ManyChat is a strong choice for businesses focused on sales and engagement.
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Copilot.live
(32 reviews)
MobileMonkey
(595 Review)
MobileMonkey is an omnichannel chatbot platform that supports Facebook, Instagram, and web chat. It helps businesses automate conversations, generate leads, and streamline customer support. MobileMonkey’s integration with various CRM and marketing tools ensures a smooth experience for businesses.
MobileMonkey’s AI-powered chatbots can qualify leads, book appointments, and handle customer queries without human intervention. With its easy-to-use interface, businesses can create sophisticated workflows that drive engagement and increase sales.
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Copilot.live
(32 reviews)
LiveChat
(420 Review)
LiveChat is customer support software that offers live chat, ticketing, and automation. The platform allows businesses to engage with customers in real time and offers helpful AI-powered features to improve efficiency. LiveChat's real-time tracking ensures that teams are always informed and ready to help.
LiveChat is also highly customizable, as it integrates with a wide range of platforms, including Shopify, Zendesk, and Google Analytics. Its chatbot features ensure that routine inquiries are handled promptly, improving customer satisfaction and operational efficiency.
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Copilot.live
(32 reviews)
BotStar
(566 Review)
BotStar is a chatbot platform that helps businesses create AI-powered bots for websites, Facebook Messenger, and more. Its drag-and-drop interface makes it easy for businesses to build bots without any coding knowledge. The platform’s rich analytics enable businesses to monitor chatbot performance and improve interactions.
BotStar integrates with a wide range of third-party apps, including Zapier, MailChimp, and Google Sheets. Its flexibility makes it ideal for businesses that want to automate customer support and marketing tasks.
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Copilot.live
(32 reviews)
Aivo
(644 Review)
Aivo’s customer support solution uses AI-driven chatbots to help businesses engage with customers across multiple platforms. It offers automatic responses and live chat features, ensuring customers get quick answers to their queries. Aivo’s AI also learns from conversations to improve its responses.
Aivo integrates seamlessly with platforms like WhatsApp and Facebook Messenger, allowing businesses to offer multi-channel support. Its customizable workflows make it easy to tailor the chatbot experience to meet specific business needs.
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Copilot.live
(32 reviews)
Kustomer
(322 Review)
Kustomer offers an omnichannel customer service platform that integrates chatbots and live chat into a unified system. It focuses on customer relationship management (CRM) and provides businesses with a complete view of their customers' interactions. Kustomer’s automation features help businesses reduce their manual workload.
With deep integration capabilities and AI-driven insights, Kustomer empowers businesses to streamline customer support processes. Its user-friendly interface makes it easy to manage conversations and deliver personalized experiences at scale.
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Copilot.live
(32 reviews)
Botsify
(505 Review)
Botsify is a chatbot platform that allows businesses to create AI-powered bots for customer support, lead generation, and more. It offers a wide range of integrations with tools like Slack, Shopify, and WordPress, and its drag-and-drop interface makes it easy to build custom bots.
Botsify's AI-powered bots can automate conversations across multiple channels, including websites and social media. The company also provides analytics to help businesses track performance and improve chatbot interactions.
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Copilot.live
(32 reviews)
Ada
(525 Review)
Ada offers a chatbot solution designed to handle customer interactions without human intervention. Its no-code platform allows businesses to create conversational workflows, making it ideal for non-technical users. Ada's AI-powered chatbots automate support tasks and resolve queries instantly.
Ada integrates with multiple platforms, such as Slack, Zendesk, and Salesforce, allowing businesses to extend their customer support operations. Its self-service capabilities ensure customers receive instant responses, improving satisfaction and reducing wait times.
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Copilot.live
(32 reviews)
Pypestream
(633 Review)
Pypestream is a conversational AI platform that enables businesses to automate customer support and interactions. It integrates with messaging apps like WhatsApp and SMS to help businesses streamline communication with their customers. Pypestream’s AI-powered chatbots ensure customer queries are handled effectively.
The platform offers features like dynamic message templates and real-time analytics, allowing businesses to track and optimize chatbot performance. Pypestream’s advanced automation helps businesses engage customers faster, reduce response time, and improve satisfaction.
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Copilot.live
(32 reviews)
Rasa
(288 Review)
Rasa is an open-source conversational AI platform for building custom chatbots. It allows businesses to create AI-powered assistants tailored to their specific needs. Rasa’s flexible framework lets developers integrate NLP and machine learning to improve chatbot performance.
Rasa’s open-source nature gives businesses full control over their chatbots. It supports advanced features like multi-turn conversations and dynamic data handling, making it ideal for businesses seeking to develop highly customized AI assistants.
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Copilot.live
(32 reviews)
SnatchBot
(396 Review)
SnatchBot is an AI chatbot platform that offers both chatbots and live chat solutions for businesses. Its platform allows businesses to build and deploy AI-powered bots quickly, with no coding required. SnatchBot’s bots can handle tasks like customer support, lead generation, and order processing.
SnatchBot integrates with various platforms, such as Facebook Messenger, Slack, and email. Its analytics and reporting features enable businesses to track chatbot performance and continuously improve customer interactions.
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Copilot.live
(32 reviews)
Whisbi
(486 Review)
Whisbi is a conversational marketing platform that helps businesses drive sales by engaging customers through live chat and video calls. It integrates with e-commerce platforms to offer personalized support and product recommendations. Whisbi’s AI-powered bots can qualify leads and provide instant answers.
Whisbi’s video chat feature sets it apart by allowing businesses to engage customers more personally. With real-time customer support and seamless integration, Whisbi enhances conversion rates and boosts overall customer satisfaction.
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Copilot.live
(32 reviews)
Yellow.ai
(655 Review)
Yellow.ai is an enterprise-grade conversational AI platform for businesses to create intelligent chatbots. It automates customer support, sales, and marketing tasks and uses natural language processing (NLP) and machine learning to improve bot responses.
Yellow.ai’s ability to integrate with multiple messaging channels makes it ideal for businesses seeking multi-channel support. Its user-friendly design and customizable templates ensure that businesses can deploy chatbots quickly and efficiently.
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Copilot.live
(32 reviews)
BotsCrew
(544 Review)
BotsCrew is a chatbot development company that creates AI-powered bots for businesses. It offers a no-code platform for building bots and custom chatbot solutions for specific needs. BotsCrew focuses on improving customer service and lead generation through automation.
BotsCrew’s bots provide personalized customer experiences through advanced NLP and machine learning capabilities. The platform also supports integration with popular CRM tools, ensuring seamless communication and operational efficiency.
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Frequently asked questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
What is Copilot.live and how does it work?
Copilot.live is a platform where you can create chatGPT-enabled chatbots (Copilots) without coding. These chatbots use the data you provide to answer questions and can be embedded on your website for enhanced user engagement.
Where can I publish or deploy the Copilot?
You can publish your Copilot as a dedicated webpage, embed it on your website, or integrate it with WhatsApp or your phone number.
Is customization or personalization available for the Copilot?
Yes, you can customize their Copilot using preset themes or by changing the colors of each component if you’re on any of the paid plans. Additionally, the Persona feature allows for more detailed customization of responses.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Can you explain what a datasource is and what types are available?
A datasource is a knowledge base that you upload to train the Copilot. It can be a document, a website link, text, or integrations like Notion, Google Drive, and GitHub. The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Is there a limit to the number of organizations I can create?
Yes, you can create up to five organizations as an owner, but there’s no limit to the number of organizations you can be part of.
How does the AI Voice feature function?
The AI Voice feature allows for voice calls with your Copilot. This can include making a call to interact with the Copilot via voice or receiving an AI-powered voice call that is interactive and smooth.
How many languages does the Copilot support?
Copilot supports over 50 languages, including English, Hindi, French, Spanish, Hinglish, Arabic, Indonesian, and Russian.
What are the standout features of the Copilot?
Standout features include lead capturing, human handoff, AI voice calls, and customizable responses using the Persona feature.
How are message credits calculated and charged?
One message credit equals one message sent by the user and one response received from the AI. GPT-4 messages are 10 times costlier than GPT-3.5 messages. Therefore, if you’re using GPT 3.5 as your preferred model to get answers, then you consume 1 credit, whereas, if you choose GPT-4 for the same, it will consume 10 message credits. For AI voice calls, the message credit consumption rates are higher.
How are the message credits calculated for AI voice calls?
If you're using AI Voice Call, then for GPT-3.5 you will consume 120 credits/ minute; GPT-4o will consume 180 credits/minute; GPT-4 will consume 240 credits/min
Is it possible to remove Copilot.live branding from the Copilot?
Removing Copilot.live branding is available for paid clients upon request and may incur additional charges. You can contact [email protected] for this feature.
How can I add the Copilot to my website?
To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to the <head> tag on your website.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
What are the different types of datasources available?
The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Who can I reach out to if I need more help?
In case of any query, reach us at [email protected].
Is it possible to create my own skills?
Currently, creating your own skills is not supported, but this feature will be launched soon.
What is the process for signing up for the Affiliate Program?
To sign up for the Affiliate Program, visit the Copilot Affiliate Program signup page. Once approved, you’ll receive a unique affiliate link to share, and you’ll earn a 30% commission on the first two payments from each new customer you refer.
