20 Best Sendbird Alternatives For Powerful Messaging Solutions In 2025
(399 Review)
Effective communication is crucial for enhancing customer engagement and driving business success. While Sendbird has been a popular choice for in-app messaging and chat functionalities, evolving business needs often require exploring alternative platforms that offer advanced features and better customization options.
This guide highlights the top Sendbird alternatives for 2025. It presents various messaging solutions to streamline communication, improve customer support, and boost engagement. Whether a startup or an enterprise, these platforms provide powerful tools to meet your business goals.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Twilio
Pusher
Firebase
CometChat
PubNub
Agora
Layer
MessageBird
Vonage
Sinch
Applozic
Chatkit by Stream
Airship
Nexmo
Rocket.Chat
Tango
Chime
Sendinblue
Bandyer
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Best Alternatives To Sendbird
Sendbird is a well-known solution for in-app messaging and customer communication. However, several other platforms offer unique features and capabilities tailored to different business needs. This section will explore the best alternatives to Sendbird, helping you find the right messaging solution for your business.
Copilot.live
(32 reviews)
Copilot.Live
(899 Review)
Copilot Live is a cutting-edge customer communication platform that enhances engagement with real-time chat, video, and voice capabilities. Its easy-to-integrate API ensures seamless incorporation into websites or apps, delivering a reliable and efficient user experience. Businesses can effortlessly elevate customer interactions and streamline workflows.
With a scalable infrastructure, Copilot.Live supports organizations of all sizes. Advanced analytics provide actionable insights, enabling teams to personalize communication and make data-driven decisions. It’s a powerful tool for improving customer satisfaction and optimizing operations in today’s fast-paced digital environment.
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Copilot.live
(32 reviews)
Twilio
(455 Review)
Twilio is a leading platform offering APIs for SMS, voice, and chat, enabling developers to build sophisticated communication systems. Its flexibility and scalability empower businesses to enhance customer engagement across various channels seamlessly. Twilio’s cloud-based infrastructure ensures reliability and global connectivity.
With advanced analytics and real-time reporting, Twilio helps refine interaction strategies. Its easy-to-integrate APIs support diverse applications, making it suitable for e-commerce, healthcare, and customer support industries. Twilio remains a reliable choice for robust communication solutions.
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Copilot.live
(32 reviews)
Pusher
(499 Review)
Pusher simplifies real-time communication via APIs, messaging, notifications, and live updates. It is ideal for collaborative apps and interactive functions, supports quick integration, and performs well. Developers value its lightweight tools for building scalable solutions.
The platform enables seamless experiences across the web and mobile, ensuring users stay connected. Pusher’s robust presence tracking and event broadcasting make it popular for dynamic applications requiring instant data delivery and user synchronization. It’s a solid choice for real-time apps.
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Copilot.live
(32 reviews)
Firebase
(612 Review)
Firebase, a Google product, offers real-time database and messaging tools for building modern communication systems. It provides developers with robust tools for creating scalable, dynamic apps. Its cross-platform support enhances user experience on the web and mobile.
The platform simplifies backend management with analytics, crash reporting, and performance monitoring features. Firebase integrates seamlessly into applications, making it a trusted solution for live chat, push notifications, and real-time updates. Developers enjoy its flexibility and reliability.
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Copilot.live
(32 reviews)
CometChat
(344 Review)
CometChat is a feature-rich platform enabling voice, video, and text chat. Its user-friendly SDKs and APIs simplify integration into apps and websites, making it a preferred choice for developers. CometChat ensures scalability and secure communication.
With options like white-label chat and real-time translation, CometChat supports businesses aiming to enhance customer engagement. The platform suits industries like education, healthcare, and online communities, offering tools for collaboration and connectivity. Its versatility is a significant advantage.
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Copilot.live
(32 reviews)
PubNub
(422 Review)
PubNub specializes in real-time communication, offering chat, notifications, and IoT connectivity APIs. It supports reliable, low-latency messaging for applications that require instant interactions. Developers appreciate its easy-to-use SDKs and scalable architecture.
The platform offers presence detection, file sharing, and in-app messaging features. PubNub’s robust infrastructure ensures seamless communication across platforms, making it a strong choice for live events, gaming, and collaborative apps. It’s trusted by developers worldwide.
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Copilot.live
(32 reviews)
Agora
(533 Review)
Agora provides powerful APIs and SDKs for voice, video, and interactive messaging. It is designed for real-time engagement and is ideal for live streaming, video conferencing, and in-app chat solutions. Developers benefit from its low latency and high-quality delivery.
With cross-platform support, Agora ensures smooth integration into mobile, web, and desktop applications. Features like audience analytics and content moderation enhance user experience, making it suitable for gaming, education, and healthcare industries. Its adaptability is a standout feature.
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Copilot.live
(32 reviews)
Layer
(396 Review)
Layer is a communication platform offering tools for building in-app messaging, chat, and notifications. Its SDKs and APIs enable developers to integrate reliable communication features with minimal effort. Layer ensures scalability and flexibility.
The platform includes features like reading receipts, message threading, and typing indicators, enhancing user engagement. Designed for industries like e-commerce and customer service, Layer provides businesses with robust tools for real-time communication. Its secure infrastructure ensures data protection.
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Copilot.live
(32 reviews)
MessageBird
(566 Review)
MessageBird is a versatile platform that offers SMS, chat, and voice APIs. Its tools simplify integrating communication features into apps and websites, and businesses use it to engage customers across multiple channels.
The platform supports automation, ensuring seamless workflows and quick responses. With advanced analytics and scalability, MessageBird is trusted for applications requiring reliable and efficient communication solutions. Its global reach and customization options are significant advantages.
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Copilot.live
(32 reviews)
Vonage
(520 Review)
Vonage is a cloud-based communication platform with APIs for SMS, voice, video, and chat. It supports developers in building tailored communication features for various industries. Vonage ensures global scalability and reliable delivery.
The platform offers advanced tools for analytics, call routing, and real-time messaging. It’s widely used in e-commerce, customer support, and remote collaboration. Vonage’s focus on innovation and user-friendly features makes it a preferred choice for businesses.
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Copilot.live
(32 reviews)
Sinch
(420 Review)
Sinch is a comprehensive platform offering messaging, voice, and video APIs. Its tools help developers create scalable, real-time communication features for mobile and web applications. Sinch’s reliability ensures consistent performance.
With features like personalized messaging, call masking, and global connectivity, Sinch enhances user engagement. It’s widely used in telehealth, customer service, and social networking industries. Sinch’s robust infrastructure supports diverse communication needs effectively.
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Copilot.live
(32 reviews)
Applozic
(299 Review)
Applozic offers in-app messaging and chat solutions tailored for businesses aiming to improve user engagement. Its SDKs and APIs simplify integrating communication features into apps and websites. Applozic is known for its scalability and ease of use.
The platform includes group chat, file sharing, and push notifications. Applozic’s tools are ideal for e-commerce, education, and healthcare industries. Its focus on security and customization makes it a reliable choice for businesses.
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Copilot.live
(32 reviews)
Chatkit by Stream
(312 Review)
Chatkit by Stream delivers real-time chat solutions with powerful APIs and SDKs. Its lightweight design enables developers to create engaging messaging features quickly and ensures seamless integration into apps and websites.
With features like message reactions, threads, and typing indicators, Chatkit supports dynamic and interactive communication. It’s ideal for gaming, live events, and social networking industries. Stream’s robust infrastructure ensures high performance and reliability.
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3
Copilot.live
(32 reviews)
Airship
(456 Review)
Airship is a leading platform for push notifications and in-app messaging. Its advanced tools allow businesses to deliver personalized messages and effectively engage users. Airship supports diverse channels and global scalability.
The platform’s analytics and automation capabilities suit marketing and customer engagement. Airship integrates seamlessly with apps, ensuring a consistent user experience. Its data-driven approach helps businesses optimize communication strategies.
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3
Copilot.live
(32 reviews)
Nexmo
(485 Review)
Nexmo provides messaging, voice, and video APIs to build real-time communication solutions. It’s designed for businesses seeking scalable and reliable tools for customer engagement. Nexmo ensures global connectivity and efficient delivery.
With features like two-factor authentication and call tracking, Nexmo is ideal for finance, healthcare, and customer service industries. Its robust infrastructure and easy integration make it a dependable communication platform.
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Copilot.live
(32 reviews)
Rocket.Chat
(645 Review)
Rocket.Chat is an open-source communication platform supporting team collaboration and messaging. It offers developers flexibility with custom integrations and self-hosted options for enhanced control.
The platform includes video conferencing, file sharing, and real-time translation. It’s widely used by businesses and communities to foster connectivity and collaboration. Rocket.Chat’s adaptability and security make it a preferred communication solution.
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3
Copilot.live
(32 reviews)
Tango
(278 Review)
Tango is a popular communication platform offering messaging, voice, and video call functionalities. It allows users to send messages, make voice and video calls, and share multimedia, all within a simple interface.
With a strong focus on ease of use and cross-platform compatibility, Tango is a great solution for apps looking for seamless real-time communication. Its high-quality media capabilities and ability to scale make it ideal for social and entertainment-based apps.
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Copilot.live
(32 reviews)
Chime
(396 Review)
Amazon Chime is a communication platform that offers chat, voice, and video conferencing solutions. Built for businesses, it integrates easily with other AWS services, making it an ideal tool for enterprise-level solutions.
Its robust features include HD video meetings, screen sharing, and real-time messaging. Designed for scalability, Chime provides secure communication, supporting various industries, including healthcare, finance, and education.
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Copilot.live
(32 reviews)
Sendinblue
(712 Review)
Sendinblue is an all-in-one communication platform that combines email marketing with SMS, live chat, and CRM tools. It provides powerful automation and segmentation features to engage customers effectively.
Sendinblue’s chat and messaging tools allow for real-time customer support and engagement, making it ideal for businesses looking to enhance customer interactions. Its focus on marketing automation offers a comprehensive solution for sales and support teams.
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Copilot.live
(32 reviews)
Bandyer
(688 Review)
Bandyer is a video communication platform designed to offer high-quality video conferencing solutions. It provides APIs and SDKs that enable developers to integrate customizable video and audio functionalities into their applications seamlessly. The platform ensures a smooth, low-latency experience, making it suitable for various industries such as telemedicine, customer support, and remote collaboration.
With its user-friendly interface and scalability, Bandyer is ideal for businesses that need efficient communication tools. Its real-time capabilities and integration flexibility empower organizations to enhance user engagement and productivity across multiple sectors.
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Frequently asked questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
What is Copilot.live and how does it work?
Copilot.live is a platform where you can create chatGPT-enabled chatbots (Copilots) without coding. These chatbots use the data you provide to answer questions and can be embedded on your website for enhanced user engagement.
Where can I publish or deploy the Copilot?
You can publish your Copilot as a dedicated webpage, embed it on your website, or integrate it with WhatsApp or your phone number.
Is customization or personalization available for the Copilot?
Yes, you can customize their Copilot using preset themes or by changing the colors of each component if you’re on any of the paid plans. Additionally, the Persona feature allows for more detailed customization of responses.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Can you explain what a datasource is and what types are available?
A datasource is a knowledge base that you upload to train the Copilot. It can be a document, a website link, text, or integrations like Notion, Google Drive, and GitHub. The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Is there a limit to the number of organizations I can create?
Yes, you can create up to five organizations as an owner, but there’s no limit to the number of organizations you can be part of.
How does the AI Voice feature function?
The AI Voice feature allows for voice calls with your Copilot. This can include making a call to interact with the Copilot via voice or receiving an AI-powered voice call that is interactive and smooth.
How many languages does the Copilot support?
Copilot supports over 50 languages, including English, Hindi, French, Spanish, Hinglish, Arabic, Indonesian, and Russian.
What are the standout features of the Copilot?
Standout features include lead capturing, human handoff, AI voice calls, and customizable responses using the Persona feature.
How are message credits calculated and charged?
One message credit equals one message sent by the user and one response received from the AI. GPT-4 messages are 10 times costlier than GPT-3.5 messages. Therefore, if you’re using GPT 3.5 as your preferred model to get answers, then you consume 1 credit, whereas, if you choose GPT-4 for the same, it will consume 10 message credits. For AI voice calls, the message credit consumption rates are higher.
How are the message credits calculated for AI voice calls?
If you're using AI Voice Call, then for GPT-3.5 you will consume 120 credits/ minute; GPT-4o will consume 180 credits/minute; GPT-4 will consume 240 credits/min
Is it possible to remove Copilot.live branding from the Copilot?
Removing Copilot.live branding is available for paid clients upon request and may incur additional charges. You can contact [email protected] for this feature.
How can I add the Copilot to my website?
To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to the <head> tag on your website.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
What are the different types of datasources available?
The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Who can I reach out to if I need more help?
In case of any query, reach us at [email protected].
Is it possible to create my own skills?
Currently, creating your own skills is not supported, but this feature will be launched soon.
What is the process for signing up for the Affiliate Program?
To sign up for the Affiliate Program, visit the Copilot Affiliate Program signup page. Once approved, you’ll receive a unique affiliate link to share, and you’ll earn a 30% commission on the first two payments from each new customer you refer.
