Top 21 Chatbot.com Alternatives to Enhance Customer Support
(542 Review)
Looking for the best Chatbot.com alternatives? You're in the right place. As businesses strive to improve customer support and automate interactions, selecting the right chatbot platform is crucial. While Chatbot.com is a popular choice, several alternatives offer unique features, better integration, or more cost-effective solutions.
In this guide, we’ve curated the top-notch Chatbot.com alternatives that can help streamline your customer service processes, boost engagement, and improve user experience. Whether you're looking for AI-powered chatbots, no-code platforms, or customizable options, you'll find a solution tailored to your needs.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Intercom
Drift
Tidio
Zendesk
LiveChat
ManyChat
Freshchat
Chatfuel
Botpress
MobileMonkey
Aivo
Botsify
Flow XO
Kore.ai
SnatchBot
Crisp
Pypestream
Landbot
Whisbi
Clarity Chat
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Best Alternatives to Chatbot.com
Looking for the best alternatives to Chatbot.com? While it’s a popular choice for customer support, several other platforms offer unique features, better scalability, and advanced automation capabilities. Explore these top alternatives to find the right solution that fits your business needs and enhances user engagement.
Copilot.live
(32 reviews)
Copilot.Live
(898 Review)
Copilot.Live is a powerful AI-driven platform designed to automate customer engagement and streamline business workflows. It allows businesses to easily create code-free, custom chatbots that handle tasks like answering customer queries, generating leads, and providing support. By reducing the need for manual intervention, businesses can improve efficiency and focus on higher-value tasks.
With integrations across communication channels such as websites and WhatsApp, Copilot.live ensures seamless customer service and operational efficiency. This helps businesses save time, enhance customer satisfaction, and boost overall productivity.
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Copilot.live
(32 reviews)
Intercom
(299 Review)
Intercom is an advanced customer messaging platform that combines live chat and chatbots to provide instant communication solutions. With its powerful AI-powered chatbots, it helps businesses automate responses, qualify leads, and manage customer support efficiently. The platform is well-suited for companies seeking to enhance customer interaction through personalized messaging.
It offers seamless integration with various apps, giving teams real-time access to customer queries. Intercom’s tools, like automatic workflows and targeted messaging, also help improve engagement rates and reduce response time, making it an excellent choice for scalable customer support.
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Copilot.live
(32 reviews)
Drift
(320 Review)
Drift is a conversational marketing platform that specializes in using chatbots for customer engagement and lead qualification. The platform helps businesses convert website visitors into customers by automating lead capture and offering personalized interactions through AI-driven chatbots. It focuses on streamlining sales processes and booking meetings instantly.
Drift integrates with popular CRM tools like Salesforce and HubSpot, making it easy for sales teams to follow up with prospects. With features like automated workflows and conversational landing pages, it enhances marketing efforts and improves lead conversion rates significantly.
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Copilot.live
(32 reviews)
Tidio
(420 Review)
Tidio offers a robust chatbot solution combined with live chat functionalities. It helps businesses automate customer interactions, answer frequently asked questions, and provide instant support. The platform features customizable bots that are easy to set up, making it suitable for small to medium-sized businesses.
With its intuitive interface, Tidio offers real-time engagement and increases customer satisfaction by automating responses to customer inquiries. Additionally, Tidio integrates with various tools like email marketing software and CRMs, helping businesses keep track of interactions and improve overall efficiency in customer support.
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Copilot.live
(32 reviews)
Zendesk
(485 Review)
Zendesk is a leading customer service platform with a strong chatbot and live chat integration. It allows businesses to provide immediate support to customers through its AI-powered chatbots and ticketing system. Zendesk’s automated workflows ensure that customer queries are routed to the appropriate agents without delay.
Apart from chatbots, Zendesk offers tools for email, phone, and social media communication. It helps businesses provide a seamless omnichannel experience, ensuring customer satisfaction and improving operational efficiency. Its reporting features also offer valuable insights into customer service performance.
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Copilot.live
(32 reviews)
LiveChat
(499 Review)
LiveChat is a live support platform that includes chatbot functionalities, enabling businesses to automate support and engagement. It features a user-friendly interface that makes it easy for businesses to set up and deploy chatbots across websites, providing instant support and assistance.
Its live chat capabilities, combined with automation, help businesses improve response times and customer satisfaction. LiveChat also integrates with various CRM tools, enabling businesses to maintain comprehensive records of customer interactions. The platform is ideal for both small businesses and large enterprises aiming to boost their customer support and sales teams.
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Copilot.live
(32 reviews)
ManyChat
(456 Review)
ManyChat is a powerful chatbot builder designed for Facebook Messenger, SMS, and email. It allows businesses to create automated conversational flows, engaging users and providing instant responses to common queries. ManyChat is ideal for businesses focused on social media marketing and customer interaction.
The platform also offers advanced features like broadcast messaging, personalized marketing, and a detailed analytics dashboard. By integrating with various apps like Shopify, Google Sheets, and others, ManyChat provides a seamless experience for automating customer support, marketing, and sales efforts.
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Copilot.live
(32 reviews)
Freshchat
(588 Review)
Freshchat offers a customer messaging platform that combines AI-powered chatbots and live chat capabilities. Businesses can automate customer engagement, provide real-time support, and streamline sales processes through its interactive chat features. The platform is designed to enhance user experiences with personalized communication.
Freshchat supports integrations with various tools like Slack, WhatsApp, and Facebook Messenger, making it a flexible solution for businesses. Its powerful automation features help reduce the workload on support teams, allowing them to focus on more complex queries while the chatbot handles repetitive tasks.
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Copilot.live
(32 reviews)
Chatfuel
(699 Review)
Chatfuel is a popular platform for building AI-driven chatbots, particularly for Facebook Messenger. It offers a drag-and-drop interface, making it easy for businesses to create and deploy chatbots without coding knowledge. Chatfuel is known for its ease of use and versatility, ideal for businesses looking to scale their marketing efforts.
With features like lead generation, e-commerce support, and customer feedback, Chatfuel enables businesses to automate and streamline interactions. Its analytics dashboard helps users track chatbot performance and optimize customer engagement strategies for better results.
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Copilot.live
(32 reviews)
Botpress
(720 Review)
Botpress is an open-source conversational AI platform that allows businesses to create highly customizable chatbots. It provides a rich set of features for developers, including natural language processing (NLP) capabilities and extensive integrations with various systems. Botpress is perfect for businesses that want full control over their chatbot’s design and functionality.
The platform offers deep analytics and performance tracking, helping businesses continuously improve their chatbot’s effectiveness. Botpress supports deployment on websites, messaging apps, and voice assistants, making it a versatile choice for any business looking to automate customer interactions.
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Copilot.live
(32 reviews)
MobileMonkey
(411 Review)
MobileMonkey is a multi-channel chatbot platform that offers conversational marketing and automation across Facebook Messenger, Instagram, and web chat. It helps businesses build engaging bots to automate responses, capture leads, and deliver marketing messages to their audience.
With features like audience segmentation, lead scoring, and integration with CRM systems, MobileMonkey enhances customer communication. The platform’s ease of use and powerful analytics ensure that businesses can monitor and optimize their chatbots for improved customer engagement and higher conversion rates.
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Copilot.live
(32 reviews)
Aivo
(499 Review)
Aivo is an AI-powered customer service automation platform that focuses on providing seamless chatbot interactions across multiple channels. It helps businesses automate customer support, resolve common issues, and deliver personalized experiences to customers. Aivo integrates with various messaging platforms, including WhatsApp and Facebook Messenger.
With Aivo’s easy-to-use interface and advanced AI capabilities, businesses can improve response times and reduce operational costs. Aivo also offers real-time analytics, helping businesses monitor chatbot performance and gain valuable insights into customer interactions for continuous improvement.
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Copilot.live
(32 reviews)
Botsify
(684 Review)
Botsify offers an easy-to-use chatbot platform with a focus on automating conversations across multiple messaging channels. The platform is suitable for both small and large businesses, offering features like AI-powered chatbots, integrations with third-party apps, and custom workflows for various industries.
Botsify provides personalized chatbot experiences, helping businesses reduce human intervention and boost customer satisfaction. The platform also supports live chat functionality, ensuring businesses can seamlessly transition between chatbot and human agents when necessary. Its intuitive drag-and-drop interface makes it accessible to users with minimal technical knowledge.
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Copilot.live
(32 reviews)
Flow XO
(655 Review)
Flow XO is an all-in-one automation platform for creating and managing chatbots. It offers robust tools for building conversational workflows, automating customer service, and capturing leads. Flow XO supports multiple channels, including websites, Facebook, and Slack, allowing businesses to engage customers where they are.
With Flow XO, businesses can create complex bots without coding. The platform also provides powerful analytics, allowing businesses to track chatbot performance and optimize customer interactions for better results. Flow XO helps businesses automate repetitive tasks while ensuring a seamless customer experience.
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Copilot.live
(32 reviews)
Kore.ai
(511 Review)
Kore.ai is an enterprise-grade conversational AI platform that helps businesses automate customer service and drive engagement. It provides chatbot solutions for multiple industries, including banking, healthcare, and retail. Kore.ai's AI-powered bots can handle complex queries and provide personalized experiences to customers.
The platform offers easy integration with existing systems and offers advanced analytics to track performance. Kore.ai’s bots can be deployed on websites, mobile apps, and messaging platforms, allowing businesses to create a seamless, omnichannel customer experience while improving efficiency and satisfaction.
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Copilot.live
(32 reviews)
SnatchBot
(611 Review)
SnatchBot is a powerful chatbot platform for building AI-driven bots for customer engagement and service automation. It supports multiple messaging platforms, including websites, social media, and SMS, providing businesses with flexibility in how they interact with customers. SnatchBot offers pre-built templates to help businesses get started quickly.
The platform’s natural language processing capabilities ensure that chatbots can understand and respond accurately to customer inquiries. SnatchBot also offers analytics tools to help businesses measure chatbot performance and improve the customer experience. Its ease of use makes it ideal for both small businesses and large enterprises.
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Copilot.live
(32 reviews)
Crisp
(745 Review)
Crisp offers a versatile messaging platform with integrated chatbot capabilities. It provides automated customer support, team collaboration, and live chat functions to businesses across various industries. Crisp's bot helps businesses handle inquiries instantly, providing a faster and more efficient service.
The platform allows for easy integration with apps like Slack and Zapier, and its customer segmentation features help personalize interactions. Crisp also includes built-in tools for sending targeted messages and tracking chatbot performance, enabling businesses to optimize their customer engagement strategies continuously.
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Copilot.live
(32 reviews)
Pypestream
(523 Review)
Pypestream is an AI-driven customer messaging platform designed to automate customer interactions across different channels. It allows businesses to create intelligent chatbots that can handle various customer inquiries and provide instant support. The platform is known for its high-level security and privacy measures, making it ideal for industries like healthcare and finance.
Pypestream integrates with other enterprise systems and uses automation to streamline processes, saving time and reducing costs. With analytics and reporting features, businesses can measure chatbot performance and ensure the system continues to provide optimal results for customers.
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Copilot.live
(32 reviews)
Landbot
(411 Review)
Landbot is an intuitive chatbot platform that enables businesses to create conversational experiences without coding. With its drag-and-drop interface, users can design personalized chat flows to engage customers on websites and messaging platforms. The platform offers both automation and live chat features for an enhanced customer support experience.
Landbot’s AI-powered tools help businesses automate their customer service, lead generation, and marketing processes. It also supports integrations with popular CRM tools like HubSpot and Zapier, making it easy for businesses to centralize customer data and improve overall workflow efficiency.
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Copilot.live
(32 reviews)
Whisbi
(525 Review)
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Copilot.live
(32 reviews)
Clarity Chat
(485 Review)
Clarity Chat is a customer service platform that specializes in AI-driven chatbots. It enables businesses to automate customer interactions while providing personalized support. With its simple interface and powerful AI capabilities, Clarity Chat helps businesses streamline customer service processes and engage customers effectively.
The platform integrates with popular messaging apps, allowing businesses to handle queries on various channels. Its easy-to-use dashboard and detailed reporting make it a great choice for businesses looking to improve their customer engagement and reduce operational costs through automation.
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Frequently Asked Questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
What is Copilot.live and how does it work?
Copilot.live is a platform where you can create chatGPT-enabled chatbots (Copilots) without coding. These chatbots use the data you provide to answer questions and can be embedded on your website for enhanced user engagement.
Where can I publish or deploy the Copilot?
You can publish your Copilot as a dedicated webpage, embed it on your website, or integrate it with WhatsApp or your phone number.
Is customization or personalization available for the Copilot?
Yes, you can customize their Copilot using preset themes or by changing the colors of each component if you’re on any of the paid plans. Additionally, the Persona feature allows for more detailed customization of responses.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Can you explain what a datasource is and what types are available?
A datasource is a knowledge base that you upload to train the Copilot. It can be a document, a website link, text, or integrations like Notion, Google Drive, and GitHub. The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Is there a limit to the number of organizations I can create?
Yes, you can create up to five organizations as an owner, but there’s no limit to the number of organizations you can be part of.
How does the AI Voice feature function?
The AI Voice feature allows for voice calls with your Copilot. This can include making a call to interact with the Copilot via voice or receiving an AI-powered voice call that is interactive and smooth.
How many languages does the Copilot support?
Copilot supports over 50 languages, including English, Hindi, French, Spanish, Hinglish, Arabic, Indonesian, and Russian.
What are the standout features of the Copilot?
Standout features include lead capturing, human handoff, AI voice calls, and customizable responses using the Persona feature.
How are message credits calculated and charged?
One message credit equals one message sent by the user and one response received from the AI. GPT-4 messages are 10 times costlier than GPT-3.5 messages. Therefore, if you’re using GPT 3.5 as your preferred model to get answers, then you consume 1 credit, whereas, if you choose GPT-4 for the same, it will consume 10 message credits. For AI voice calls, the message credit consumption rates are higher.
How are the message credits calculated for AI voice calls?
If you're using AI Voice Call, then for GPT-3.5 you will consume 120 credits/ minute; GPT-4o will consume 180 credits/minute; GPT-4 will consume 240 credits/min
Is it possible to remove Copilot.live branding from the Copilot?
Removing Copilot.live branding is available for paid clients upon request and may incur additional charges. You can contact [email protected] for this feature.
How can I add the Copilot to my website?
To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to the <head> tag on your website.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
What are the different types of datasources available?
The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Who can I reach out to if I need more help?
In case of any query, reach us at [email protected].
Is it possible to create my own skills?
Currently, creating your own skills is not supported, but this feature will be launched soon.
What is the process for signing up for the Affiliate Program?
To sign up for the Affiliate Program, visit the Copilot Affiliate Program signup page. Once approved, you’ll receive a unique affiliate link to share, and you’ll earn a 30% commission on the first two payments from each new customer you refer.
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Copilot is more than just a virtual AI assistant - it brings a whole new level of interaction and engagement to your website. With simple creation, easy customization, and effortless deployment, Copilot is the perfect tool to enhance user experience based on your provided information.
