21 Best Chatbase Alternatives In 2025 For Customer Engagement
(566 Review)
Chatbots have become a vital tool for businesses seeking to enhance customer service, automate tasks, and improve engagement. While Chatbase is a well-known platform, several alternatives in 2025 provide advanced AI features and powerful integrations. These platforms help businesses efficiently manage customer inquiries, streamline workflows, and deliver personalized experiences.
In this guide, we’ll explore the top Chatbase alternatives, focusing on their unique capabilities in automating customer interactions, offering intelligent responses, and driving business growth. Whether you're aiming to improve support or automate processes, the right chatbot platform can significantly boost your operations.
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Best Paid & Free Alternatives to Chatbase
Copilot.Live
Intercom
Drift
Zendesk Chat
Tidio
Freshchat
HubSpot Conversations
LiveChat
Crisp
Olark
Chatfuel
ManyChat
Landbot
Kore.ai
Aivo
ChatterBot
Pypestream
Cleverbot
Botpress
Rasa
BotStar
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Best Alternatives To Chatbase
Are you looking for powerful chatbot platforms beyond Chatbase? Numerous alternatives are available that offer advanced AI features, seamless integrations, and enhanced customer engagement. These platforms provide businesses with the tools to automate interactions, improve support, and streamline workflows for a more efficient customer experience.
Copilot.live
(32 reviews)
Copilot.Live
(899 Review)
Copilot.Live is an AI-powered chatbot platform designed to enhance user engagement on websites. It allows businesses to create custom chatbots using advanced GPT models, enabling them to automate customer support, lead generation, and real-time voice interactions. The platform is easy to deploy across multiple channels, including websites and WhatsApp, with no coding required.
With customizable workflows, AI-powered responses, and seamless integration with popular tools, Copilot Live streamlines business operations. It supports over 50 languages and offers automatic data syncing, making it ideal for businesses seeking efficient customer interaction solutions.
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Copilot.live
(32 reviews)
Intercom
(522 Review)
Intercom is a customer messaging platform that empowers businesses to engage with users through real-time messaging, live chat, and AI-powered bots. The platform allows for seamless automation, helping businesses automate responses and workflows to improve customer satisfaction. Intercom's flexible features support personalized interactions, helping businesses effectively address customer concerns.
It integrates with numerous tools such as CRMs, helpdesks, and analytics software to enhance workflow and team collaboration. Intercom's real-time data tracking and performance analytics ensure businesses can monitor and improve customer interactions, leading to a more streamlined support experience.
Intercom
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Copilot.live
(32 reviews)
Drift
(433 Review)
Drift is a conversational marketing platform that allows businesses to connect with customers via live chat and AI-powered chatbots. The platform helps businesses generate leads, qualify them, and automate follow-ups, making the sales process smoother and faster. Drift’s intuitive design helps users create personalized conversations without requiring coding expertise.
Drift also integrates seamlessly with a wide range of CRM, marketing, and analytics tools, ensuring that all customer interactions are tracked and analyzed effectively. The platform’s detailed reporting allows businesses to optimize their marketing and sales strategies, boosting conversions and customer engagement.
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Copilot.live
(32 reviews)
Zendesk Chat
(466 Review)
Zendesk Chat is a real-time messaging solution that enables businesses to provide fast and efficient customer support through live chat. It offers proactive messaging features that help businesses engage with customers before they ask for assistance. The platform’s intuitive interface ensures that teams can provide quick, helpful responses in real time.
As part of the Zendesk suite, Zendesk Chat easily integrates with the ticketing system, knowledge base, and other customer support tools. Its analytics capabilities allow businesses to monitor performance and customer interactions, helping optimize the customer service process and improve overall satisfaction.
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Copilot.live
(32 reviews)
Tidio
(455 Review)
Tidio is a customer service platform that offers live chat and automation capabilities. It allows businesses to engage customers instantly through real-time chat and automated responses, improving overall customer service. Tidio’s intuitive dashboard and chatbot features ensure that users can manage inquiries and provide support efficiently, even after business hours.
The platform integrates with popular eCommerce tools and CRM systems, centralizing customer communications. With features like live visitor tracking, team collaboration, and analytics, Tidio helps businesses provide personalized, data-driven support, boosting customer satisfaction and streamlining operations.
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Copilot.live
(32 reviews)
Freshchat
(496 Review)
Freshchat is a messaging platform that helps businesses engage with customers in real-time. It offers live chat, bots, and messaging features, allowing businesses to automate customer support and provide quick responses. Freshchat’s intuitive interface allows teams to manage customer inquiries easily, ensuring a smooth support experience.
The platform integrates with CRM systems, helpdesk tools, and other business applications to centralize communication and streamline workflow. Freshchat also includes powerful reporting features, allowing businesses to track support performance and optimize customer service strategies for better outcomes.
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Copilot.live
(32 reviews)
HubSpot Conversations
(566 Review)
HubSpot Conversations is a messaging platform that facilitates communication with customers through live chat, bots, and email. It allows businesses to engage with website visitors, qualify leads, and provide instant support. HubSpot’s conversational tools automate routine tasks, allowing support teams to focus on more complex inquiries.
Conversations integrate with the HubSpot CRM and offer seamless data syncing, providing a centralized view of customer interactions. The platform also includes detailed analytics to monitor chat performance, helping businesses improve response times and the quality of customer service.
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Copilot.live
(32 reviews)
LiveChat
(352 Review)
LiveChat is customer support software that enables businesses to offer live chat services on their websites. It allows businesses to respond quickly to customer inquiries and provide real-time assistance. LiveChat’s robust features include chatbots, ticketing, and integrations with popular CRM and email marketing tools, making it ideal for streamlining support.
The platform offers detailed reporting and analytics, giving businesses insights into support performance and customer satisfaction. LiveChat’s easy-to-use interface and customizable options make it a versatile solution for businesses looking to enhance their customer service and increase engagement.
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Copilot.live
(32 reviews)
Crisp
(512 Review)
Crisp is a multi-channel messaging platform designed to help businesses engage with customers through live chat, email, and social media. It provides real-time support and automated messaging features, making it ideal for businesses that need to manage conversations across various platforms. Crisp’s intuitive design ensures that users can quickly respond to customer queries.
The platform includes powerful CRM and analytics features, enabling businesses to track customer interactions and monitor support performance. With its easy-to-use interface and integrations, Crisp streamlines communication and enhances overall customer service.
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Copilot.live
(32 reviews)
Olark
(520 Review)
Olark is a live chat software designed to enhance real-time communication between businesses and customers. It offers features like automated greetings, chatbots, and customizable chat widgets, helping businesses provide instant support and improve customer satisfaction. Olark is ideal for businesses looking for a user-friendly platform to manage live chat interactions.
The platform integrates with CRM and email marketing tools, allowing businesses to track conversations and improve follow-up processes. Olark’s reporting tools provide insights into chat performance, enabling businesses to optimize their communication strategies and enhance overall service.
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Copilot.live
(32 reviews)
Chatfuel
(450 Review)
Chatfuel is an AI-powered chatbot platform that enables businesses to automate customer support and lead generation on social media platforms like Facebook Messenger. With its no-code interface, users can build advanced chatbots and workflows to engage customers and provide quick responses. Chatfuel’s automation features save time and improve customer interaction efficiency.
The platform also integrates with numerous third-party tools like Zapier, Google Sheets, and CRM systems. With its robust analytics dashboard, businesses can monitor chatbot performance and make data-driven decisions to improve their customer engagement strategies.
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Copilot.live
(32 reviews)
ManyChat
(566 Review)
ManyChat is a chatbot platform designed for building automated conversational experiences on Facebook Messenger, WhatsApp, and SMS. The platform helps businesses engage with customers and generate leads through personalized, automated conversations. ManyChat’s drag-and-drop interface makes it easy to design chatbots without any coding knowledge.
Additionally, ManyChat integrates with popular CRM tools and marketing platforms, enabling businesses to create unified communication strategies. The platform’s analytics feature helps track performance and optimize customer interactions, making it a great tool for enhancing sales and customer support.
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Copilot.live
(32 reviews)
Landbot
(455 Review)
Landbot is a no-code chatbot platform that allows businesses to create conversational experiences on websites, WhatsApp, and other platforms. Its user-friendly interface helps businesses automate customer support and lead generation. Landbot’s visual workflow builder enables easy customization of chatbots to provide personalized interactions.
With its integration capabilities, Landbot connects with a variety of tools, including CRMs and email marketing platforms. The platform also features analytics to monitor chatbot performance, helping businesses optimize their automated communication and improve customer engagement.
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Copilot.live
(32 reviews)
Kore.ai
(512 Review)
Kore.ai is an enterprise-grade conversational AI platform that helps businesses automate customer service, sales, and support workflows. The platform enables the creation of intelligent chatbots and virtual assistants to handle a wide range of customer interactions. Kore.ai also offers a no-code interface, making it accessible to users without technical expertise.
It integrates with CRM, helpdesk, and communication tools, helping businesses streamline operations. Kore.ai’s advanced analytics tools allow businesses to measure chatbot performance, track key metrics, and optimize the customer journey for better outcomes.
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Copilot.live
(32 reviews)
Aivo
(485 Review)
Aivo is an AI-driven customer service platform that specializes in delivering automated conversational experiences via chat, voice, and messaging apps. It enables businesses to provide instant support, automate responses, and enhance customer engagement. Aivo’s powerful NLP engine helps it understand customer intent and provide relevant answers in real-time.
The platform integrates with various CRM systems and business tools, enabling seamless workflow automation. Aivo’s analytics help businesses monitor chatbot performance, gather insights, and continually refine their communication strategies to improve customer satisfaction.
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Copilot.live
(32 reviews)
ChatterBot
(411 Review)
ChatterBot is an open-source Python library that enables businesses to create machine-learning-based chatbots. It provides tools for training chatbots using various data sources, enabling automated conversations. ChatterBot’s flexible architecture allows businesses to build custom bots that can integrate with other platforms, such as websites and messaging apps.
The platform also supports automatic learning, meaning that the smarter the bot becomes, the more it interacts with users. ChatterBot is ideal for developers looking for a customizable and scalable chatbot solution to improve customer support and engagement.
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Copilot.live
(32 reviews)
Pypestream
(440 Review)
Pypestream is a conversational AI platform designed to deliver automated messaging and customer service. It combines messaging and chatbots to engage customers in real-time and automate support tasks. Pypestream offers features like AI-driven conversations and personalized workflows to ensure customers receive timely responses.
The platform integrates with various third-party applications, including CRM, helpdesk, and ticketing systems. Pypestream’s analytics tools provide actionable insights, allowing businesses to measure chatbot effectiveness and optimize customer service strategies for better performance.
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Copilot.live
(32 reviews)
Cleverbot
(566 Review)
Cleverbot is an AI chatbot that learns from user conversations to provide increasingly accurate and personalized responses. It uses natural language processing (NLP) and machine learning to engage in real-time conversations with users across various platforms. Thus, Cleverbot offers a fun and engaging way for businesses to communicate with customers.
While more suited for casual interactions, Cleverbot can be integrated with customer support platforms to add an extra layer of engagement. It also provides businesses with insights into chatbot performance, helping to improve response accuracy and user satisfaction.
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Copilot.live
(32 reviews)
Botpress
(612 Review)
Botpress is an open-source conversational AI platform designed for creating advanced chatbots. It provides an intuitive interface and powerful tools for building bots that handle complex interactions. Businesses can customize chatbots using the no-code editor or code-based options to meet specific needs.
The platform offers in-depth analytics and reporting, enabling businesses to track bot performance and identify areas for improvement. Botpress can integrate with various messaging channels and CRM systems, ensuring streamlined communication and improved customer service.
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Copilot.live
(32 reviews)
Rasa
(720 Review)
Rasa is an open-source conversational AI platform for building custom chatbots and virtual assistants. It supports advanced NLP and machine learning and integrates with messaging platforms like Slack, Facebook Messenger, and WhatsApp. Thus, it’s ideal for businesses that need a flexible, customizable, and scalable chatbot solution.
The platform’s machine-learning capabilities allow chatbots to improve through ongoing training. Rasa provides detailed analytics and insights to help businesses optimize chatbot performance, making it a powerful tool for delivering intelligent, data-driven customer experiences.
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Copilot.live
(32 reviews)
BotStar
(655 Review)
BotStar is a chatbot platform that allows businesses to automate customer interactions across multiple channels, including websites, Facebook Messenger, and more. Its no-code interface makes it easy for businesses to set up custom workflows and automated responses.
BotStar integrates with popular CRMs, marketing, and customer service tools to provide a seamless communication experience. With advanced analytics, businesses can monitor chatbot performance and continuously optimize their interactions to improve customer engagement and satisfaction.
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Frequently asked questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
What is Copilot.live and how does it work?
Copilot.live is a platform where you can create chatGPT-enabled chatbots (Copilots) without coding. These chatbots use the data you provide to answer questions and can be embedded on your website for enhanced user engagement.
Where can I publish or deploy the Copilot?
You can publish your Copilot as a dedicated webpage, embed it on your website, or integrate it with WhatsApp or your phone number.
Is customization or personalization available for the Copilot?
Yes, you can customize their Copilot using preset themes or by changing the colors of each component if you’re on any of the paid plans. Additionally, the Persona feature allows for more detailed customization of responses.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Can you explain what a datasource is and what types are available?
A datasource is a knowledge base that you upload to train the Copilot. It can be a document, a website link, text, or integrations like Notion, Google Drive, and GitHub. The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Is there a limit to the number of organizations I can create?
Yes, you can create up to five organizations as an owner, but there’s no limit to the number of organizations you can be part of.
How does the AI Voice feature function?
The AI Voice feature allows for voice calls with your Copilot. This can include making a call to interact with the Copilot via voice or receiving an AI-powered voice call that is interactive and smooth.
How many languages does the Copilot support?
Copilot supports over 50 languages, including English, Hindi, French, Spanish, Hinglish, Arabic, Indonesian, and Russian.
What are the standout features of the Copilot?
Standout features include lead capturing, human handoff, AI voice calls, and customizable responses using the Persona feature.
How are message credits calculated and charged?
One message credit equals one message sent by the user and one response received from the AI. GPT-4 messages are 10 times costlier than GPT-3.5 messages. Therefore, if you’re using GPT 3.5 as your preferred model to get answers, then you consume 1 credit, whereas, if you choose GPT-4 for the same, it will consume 10 message credits. For AI voice calls, the message credit consumption rates are higher.
How are the message credits calculated for AI voice calls?
If you're using AI Voice Call, then for GPT-3.5 you will consume 120 credits/ minute; GPT-4o will consume 180 credits/minute; GPT-4 will consume 240 credits/min
Is it possible to remove Copilot.live branding from the Copilot?
Removing Copilot.live branding is available for paid clients upon request and may incur additional charges. You can contact [email protected] for this feature.
How can I add the Copilot to my website?
To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to the <head> tag on your website.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
What are the different types of datasources available?
The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Who can I reach out to if I need more help?
In case of any query, reach us at [email protected].
Is it possible to create my own skills?
Currently, creating your own skills is not supported, but this feature will be launched soon.
What is the process for signing up for the Affiliate Program?
To sign up for the Affiliate Program, visit the Copilot Affiliate Program signup page. Once approved, you’ll receive a unique affiliate link to share, and you’ll earn a 30% commission on the first two payments from each new customer you refer.
