21 Best Birdeye Alternatives For Review Management In 2025
(411 Review)
With the growing importance of online reviews, businesses need effective tools to manage their reputation and customer feedback. Birdeye is a popular option, but many other platforms offer unique features and benefits to help businesses improve their online presence.
In this guide, we will highlight the top Birdeye alternatives for 2025. These tools provide comprehensive solutions for review aggregation, customer insights, and seamless integration, ensuring that businesses can boost their reputation and connect with customers more efficiently.
Read More
Best Paid & Free Alternatives to Chatbase
Copilot.Live
Podium
Trustpilot
Yotpo
Reputation.com
Review Trackers
Grade.us
GetFiveStars
HappyOrNot
Revinate
TrustSpot
Zonka Feedback
OmniStar
Reputology
Feedbackly
SmileBack
Survicate
TrustGuard
Womply
GradeA
Sendinblue
Show More Less
Best Alternatives To Birdeye
While Birdeye is a well-known review management platform, several other powerful alternatives cater to different business needs. These tools offer unique features to help businesses manage reviews, gain customer insights, and enhance their online reputation efficiently.
Copilot.live
(32 reviews)
Copilot.Live
(899 Review)
Copilot.Live is an innovative AI-powered chatbot designed to enhance customer engagement and support on websites. It allows businesses to create personalized chatbots with customizable features, enabling lead capture, real-time voice calls, and seamless human handoffs when needed. With integrations across multiple platforms, Copilot streamlines customer interactions, making it easier for businesses to automate tasks and improve overall service.
Copilot.Live offers a user-friendly platform that doesn’t require coding knowledge for deployment, making it accessible to businesses of all sizes. Its AI-driven capabilities provide insightful customer analytics and efficient workflow automation.
#
3
Copilot.live
(32 reviews)
Podium
(266 Review)
Podium is a powerful communication platform that helps businesses collect reviews, manage customer interactions, and improve their online presence. With its intuitive messaging system, Podium allows businesses to engage with customers via text, email, and social media, streamlining the review collection process. This helps improve ratings and builds a trustworthy reputation.
In addition to review management, Podium also offers features like automated surveys, live chat, and customer feedback collection. It’s an ideal solution for businesses looking to optimize their customer communication and reputation management.
#
3
Copilot.live
(32 reviews)
Trustpilot
(285 Review)
Trustpilot is one of the leading online review platforms that empowers businesses to collect, manage, and respond to customer reviews efficiently. With a vast user base, Trustpilot helps businesses improve their credibility by showcasing authentic reviews and fostering customer trust.
The platform offers tools for soliciting reviews, monitoring feedback, and analyzing customer sentiment. Trustpilot also provides a robust review invitation system, which can help automate the process, ensuring consistent and reliable customer feedback.
#
3
Copilot.live
(32 reviews)
Yotpo
(401 Review)
Yotpo offers businesses an integrated platform for collecting and managing reviews, ratings, and other user-generated content. Known for its comprehensive review solicitation process, Yotpo helps businesses leverage customer feedback to enhance their credibility and drive sales.
Beyond reviews, Yotpo also offers solutions for loyalty programs, SMS marketing, and visual marketing. These features allow businesses to engage with customers and drive more conversions, enhancing both their online presence and customer relationships.
#
3
Copilot.live
(32 reviews)
Reputation.com
(566 Review)
Reputation.com offers businesses a complete suite of tools for managing their online reputation. With features like automated review solicitation, sentiment analysis, and review monitoring, businesses can efficiently track and improve their reputation across various platforms.
Additionally, Reputation.com provides solutions for enhancing customer relationships, including customer surveys and feedback management. This makes it an ideal platform for businesses looking to improve their customer experience and attract more positive reviews.
#
3
Copilot.live
(32 reviews)
Review Trackers
(644 Review)
ReviewTrackers helps businesses track and manage customer reviews across multiple platforms. With its user-friendly interface, it enables businesses to gather valuable insights from reviews, monitor brand sentiment, and respond to customer feedback effectively.
The platform also offers reporting tools that help businesses identify trends, analyze data, and improve their services based on customer opinions. ReviewTrackers ensures businesses stay on top of their online reputation and continuously improve customer satisfaction.
#
3
Copilot.live
(32 reviews)
Grade.us
(366 Review)
Grade.us is a review management platform that simplifies the process of collecting and responding to customer feedback. With its automated tools, businesses can efficiently send review requests to customers, manage their reviews, and respond promptly to feedback.
Additionally, Grade.us provides customizable review request templates, making it easier for businesses to stay consistent with their branding. The platform helps businesses improve their reputation and attract more positive reviews.
#
3
Copilot.live
(32 reviews)
GetFiveStars
(355 Review)
GetFiveStars is a customer feedback and review platform that helps businesses improve customer satisfaction by collecting feedback through surveys and reviews. It enables businesses to identify and resolve issues before they escalate, turning negative experiences into positive ones.
In addition, GetFiveStars integrates with various platforms to help businesses manage their reviews and automate responses. It’s ideal for businesses looking to build better relationships with their customers and improve their reputation over time.
#
3
Copilot.live
(32 reviews)
HappyOrNot
(522 Review)
HappyOrNot is a customer feedback solution designed to help businesses measure customer satisfaction in real-time. It uses simple smiley-face kiosks that allow customers to provide feedback on their experience instantly.
This platform helps businesses identify trends, track performance, and improve customer service by gathering actionable feedback. With its easy-to-use interface and automated reporting, HappyOrNot enables businesses to stay on top of customer sentiment and enhance satisfaction levels.
#
3
Copilot.live
(32 reviews)
Revinate
(411 Review)
Revinate is a customer relationship management platform that focuses on gathering customer feedback and improving engagement. It allows businesses to collect reviews, conduct surveys, and analyze customer satisfaction to refine their marketing strategies.
The platform also offers email marketing and personalization features, making it a valuable tool for businesses looking to nurture customer relationships and create tailored experiences. Revinate helps businesses optimize their customer journeys and increase loyalty.
#
3
Copilot.live
(32 reviews)
TrustSpot
(455 Review)
TrustSpot is an online review platform that helps businesses gather, manage, and showcase customer reviews. It features automated review collection, allowing businesses to streamline the process of gathering feedback and improving their reputation.
TrustSpot also provides analytics and reporting tools, helping businesses analyze customer sentiment and identify areas for improvement. The platform is ideal for businesses seeking to build trust with their customers through authentic and transparent reviews.
#
3
Copilot.live
(32 reviews)
Zonka Feedback
(520 Review)
Zonka Feedback is a feedback management platform designed to help businesses collect, analyze, and respond to customer feedback. With tools for creating surveys, collecting reviews, and gathering insights, it enables businesses to understand customer needs better.
The platform also offers features for customer engagement, making it easier for businesses to turn feedback into action. Zonka Feedback is an excellent solution for businesses aiming to enhance customer satisfaction and make data-driven decisions.
#
3
Copilot.live
(32 reviews)
OmniStar
(399 Review)
OmniStar is a review management and customer feedback platform that helps businesses improve their reputation by collecting and managing customer reviews. With automated review requests and an easy-to-use interface, businesses can streamline the review collection process.
OmniStar also offers analytics tools that help businesses track sentiment, measure customer satisfaction, and identify opportunities for improvement. It’s a reliable platform for businesses looking to manage their online reputation efficiently.
#
3
Copilot.live
(32 reviews)
Reputology
(420 Review)
Reputology helps businesses monitor and manage their online reviews across various platforms. It provides businesses with real-time alerts about new reviews, enabling them to respond promptly and maintain a positive online reputation.
The platform also offers detailed reporting and analytics tools that allow businesses to analyze trends and customer sentiment. Reputology is a valuable tool for businesses aiming to enhance customer satisfaction and attract more positive reviews.
#
3
Copilot.live
(32 reviews)
Feedbackly
(435 Review)
Feedback is customer feedback and reviews management platform designed to help businesses gather and act on customer insights. With its easy-to-use interface, businesses can collect feedback via surveys, polls, and reviews.
Feedback also provides actionable insights and analytics that help businesses improve their services and enhance customer experiences. It’s an ideal platform for businesses looking to increase their customer satisfaction and reputation through real-time feedback.
#
3
Copilot.live
(32 reviews)
SmileBack
(422 Review)
SmileBack is a customer feedback solution that helps businesses gather actionable insights by collecting simple yet effective feedback from customers. The platform uses Net Promoter Score (NPS) surveys to measure customer satisfaction and loyalty.
With automated feedback collection, businesses can quickly assess customer sentiment and improve their services. SmileBack also provides analytics to help businesses track customer feedback trends and make data-driven decisions.
#
3
Copilot.live
(32 reviews)
Survicate
(466 Review)
Survicate is a customer feedback and survey platform that helps businesses collect reviews, surveys, and feedback to improve customer satisfaction. With tools for conducting NPS surveys and gathering actionable insights, businesses can optimize their services and marketing strategies.
The platform integrates with popular tools like Google Analytics and Zapier, making it easy to streamline feedback management and improve customer engagement. Survicate helps businesses enhance their reputation and drive more conversions.
#
3
Copilot.live
(32 reviews)
TrustGuard
(505 Review)
TrustGuard offers a secure way for businesses to collect and display customer reviews and ratings. It provides a reputation management system that allows businesses to automate the review collection process and improve their online presence.
The platform also offers trust seals that businesses can display on their website, enhancing customer trust and conversion rates. TrustGuard is a reliable platform for businesses aiming to strengthen their reputation and attract more customers.
#
3
Copilot.live
(32 reviews)
Womply
(466 Review)
Womply is an all-in-one reputation management platform that helps businesses gather, manage, and respond to customer reviews. It also offers marketing solutions, including automated email campaigns and loyalty programs, to engage customers and encourage repeat business.
With Womply’s review monitoring, businesses can stay on top of customer feedback and identify areas for improvement. The platform also provides valuable insights that help businesses enhance their services and increase customer satisfaction.
#
3
Copilot.live
(32 reviews)
GradeA
(566 Review)
GradeA helps businesses manage their reputation by collecting reviews and responding to customer feedback in real time. The platform provides tools to monitor feedback across various sites, allowing businesses to engage with customers promptly.
Additionally, GradeA offers analytics to identify trends in reviews and improve customer experience. It is particularly useful for businesses looking to increase positive reviews and streamline their customer engagement efforts.
#
3
Copilot.live
(32 reviews)
Sendinblue
(299 Review)
Sendinblue is a versatile marketing platform that also includes review collection tools as part of its email marketing services. It allows businesses to collect feedback and reviews through automated email campaigns, helping to improve customer relationships.
With features like email marketing, SMS campaigns, and automated workflows, Sendinblue is perfect for businesses looking to manage their reputation while growing their customer base. Its easy-to-use interface and powerful tools make it a popular choice for businesses aiming to improve their customer engagement.
#
3
Explore Copilot in-depth with a free 1:1 session
Get your Copilot up and running in minutes with this quick product walkthrough.
Explore product features like lead generation, customer support and many more.
Utilize skills of our experts to seamlessly integrate Copilot into your use-case, saving time.
Book a Demo
Frequently asked questions
You can reach out to us in case of any queries, feedback, or suggestions via [email protected] or read below.
What is Copilot.live and how does it work?
Copilot.live is a platform where you can create chatGPT-enabled chatbots (Copilots) without coding. These chatbots use the data you provide to answer questions and can be embedded on your website for enhanced user engagement.
Where can I publish or deploy the Copilot?
You can publish your Copilot as a dedicated webpage, embed it on your website, or integrate it with WhatsApp or your phone number.
Is customization or personalization available for the Copilot?
Yes, you can customize their Copilot using preset themes or by changing the colors of each component if you’re on any of the paid plans. Additionally, the Persona feature allows for more detailed customization of responses.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
Can you explain what a datasource is and what types are available?
A datasource is a knowledge base that you upload to train the Copilot. It can be a document, a website link, text, or integrations like Notion, Google Drive, and GitHub. The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Is there a limit to the number of organizations I can create?
Yes, you can create up to five organizations as an owner, but there’s no limit to the number of organizations you can be part of.
How does the AI Voice feature function?
The AI Voice feature allows for voice calls with your Copilot. This can include making a call to interact with the Copilot via voice or receiving an AI-powered voice call that is interactive and smooth.
How many languages does the Copilot support?
Copilot supports over 50 languages, including English, Hindi, French, Spanish, Hinglish, Arabic, Indonesian, and Russian.
What are the standout features of the Copilot?
Standout features include lead capturing, human handoff, AI voice calls, and customizable responses using the Persona feature.
How are message credits calculated and charged?
One message credit equals one message sent by the user and one response received from the AI. GPT-4 messages are 10 times costlier than GPT-3.5 messages. Therefore, if you’re using GPT 3.5 as your preferred model to get answers, then you consume 1 credit, whereas, if you choose GPT-4 for the same, it will consume 10 message credits. For AI voice calls, the message credit consumption rates are higher.
How are the message credits calculated for AI voice calls?
If you're using AI Voice Call, then for GPT-3.5 you will consume 120 credits/ minute; GPT-4o will consume 180 credits/minute; GPT-4 will consume 240 credits/min
Is it possible to remove Copilot.live branding from the Copilot?
Removing Copilot.live branding is available for paid clients upon request and may incur additional charges. You can contact [email protected] for this feature.
How can I add the Copilot to my website?
To add the Copilot to your website, go to the ‘Deploy’ section of your Copilot in the Platform. Get an embed code and add it to the <head> tag on your website.
Which LLMs or chat models are supported?
Copilot supports OpenAI’s GPT-3.5, GPT-4o, GPT-4, GPT-4o-mini, Gemini 1.5 Flash, and Gemini 1.5 Pro models.
What are the different types of datasources available?
The available data sources include websites, text, Quip Docs, Google Drive, Git, REST APIs, and various file types like PDFs and Excel files.
Who can I reach out to if I need more help?
In case of any query, reach us at [email protected].
Is it possible to create my own skills?
Currently, creating your own skills is not supported, but this feature will be launched soon.
What is the process for signing up for the Affiliate Program?
To sign up for the Affiliate Program, visit the Copilot Affiliate Program signup page. Once approved, you’ll receive a unique affiliate link to share, and you’ll earn a 30% commission on the first two payments from each new customer you refer.
